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2011 F150, 5L runs out of gas with 1/4 tank & 122 miles til empty

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Old 12-08-2013, 03:10 PM
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Unhappy 2011 F150, 5L runs out of gas with 1/4 tank & 122 miles til empty

My dealer says Ford has a TSB issued but I can't find it on the internet anywhere. Further, the dealer has a gas tank, a fuel pump, the sending unit & the fuel management system on order for 5 days while my truck remains in their shop. Does anyone have information on this subject?
Old 12-08-2013, 03:37 PM
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I don't know anything about this, but is this the 26 or 36 gallon tank?
Old 12-08-2013, 04:26 PM
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Originally Posted by gn85
I don't know anything about this, but is this the 26 or 36 gallon tank?
my truck has the 26 gallon tank
Old 12-08-2013, 04:32 PM
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Fill it up and drive it with no less than half tank until dealer gets new parts.
Old 12-09-2013, 07:58 AM
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Originally Posted by Lost In Sync
Fill it up and drive it with no less than half tank until dealer gets new parts.
I can't take your suggestion because the dealer has the truck apart for over 5 days.
Old 12-09-2013, 10:30 AM
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There was a TSB where the gauge would be off at 1/4 tank and below, trying to find online now but it should come up in the dealers computer if they check the VIN

I believe this is the one:

13-2-8 FEB 13 Fuel System - Inaccurate Fuel Gauge, Distance To Empty Readings
Old 12-09-2013, 10:46 AM
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I believe that TSB was in regard to the vehicle being park on an uneven surface when the reading was inaccurate, totally different from my issue. When my truck ran out of gas it was on and had been level for hours.
Old 12-10-2013, 10:23 AM
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Today my dealer advises that there are 380 gas tanks on backorder from Ford. I have filed a complaint with Ford Corporate Customer Service Department.
Old 12-10-2013, 10:30 AM
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Originally Posted by bill del
Today my dealer advises that there are 380 gas tanks on backorder from Ford. I have filed a complaint with Ford Corporate Customer Service Department.
Have them slap it back together so you can drive it until the BO parts situation clears up.
Old 12-10-2013, 12:06 PM
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Originally Posted by bill del
Today my dealer advises that there are 380 gas tanks on backorder from Ford. I have filed a complaint with Ford Corporate Customer Service Department.
Reach out to me via PM, bill del; I want to check out ways to help. In your message, be sure to include your full name, best daytime phone number, VIN, mileage, and preferred servicing dealership. I'll research some options.

Crystal


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