My..err.. AN exhaust system showed up...
04-05-2011, 07:56 AM
#1
My..err.. AN exhaust system showed up...
So after 2 months of searching YouTube and the forum I finally pulled the trigger on the Banks monster exhaust. Ordered it through an autoanything customer service rep.
Fast forward to yesterday the estimated ship date, everything was going my way at work. Around 7 I get home from work to find the Banks power exhaust sitting at the door. I checked the side of the box and it's part number 48787.
I opened the box and what do I find? A plethora of 4" exhaust tubing. I pull out the supplied instructions... Oh yeah this is the monster exhaust for a 6.0 f250/350/excursion... Im pissed. The packing slip, receipt, and box all say the correct exhaust, but inside the box is the wrong system.
I now have a $700 exhaust system that I paid $430 for. The devil in me says sell this to my friends mom for her 250 and use the extra cash for some floor mats, but the good side says different. I called autoanything and also emailed the rep I ordered through. Of course closed so I'll be expecting a call today.
While I got free shipping I feel that they will have no problem shipping the replacement system since the one I got is about $250 more than what I paid. Ill keep you all updated.
Thanks for letting me vent.... Ughhhh
Fast forward to yesterday the estimated ship date, everything was going my way at work. Around 7 I get home from work to find the Banks power exhaust sitting at the door. I checked the side of the box and it's part number 48787.
I opened the box and what do I find? A plethora of 4" exhaust tubing. I pull out the supplied instructions... Oh yeah this is the monster exhaust for a 6.0 f250/350/excursion... Im pissed. The packing slip, receipt, and box all say the correct exhaust, but inside the box is the wrong system.
I now have a $700 exhaust system that I paid $430 for. The devil in me says sell this to my friends mom for her 250 and use the extra cash for some floor mats, but the good side says different. I called autoanything and also emailed the rep I ordered through. Of course closed so I'll be expecting a call today.
While I got free shipping I feel that they will have no problem shipping the replacement system since the one I got is about $250 more than what I paid. Ill keep you all updated.
Thanks for letting me vent.... Ughhhh
04-05-2011, 08:20 AM
#6
Originally Posted by grantxlt
Do the right thing send it back get what you originally ordered
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04-05-2011, 08:32 AM
#7
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Originally Posted by Waterfowler41
You don't think they'll want this one back before I get the replacement? This has happened with Crutchfield a time or two and they wait to receive the bad product before sending out the the replacement. Plus this was drop shipped so I'm willing to bet I'll be in on the phone with Banks later today.
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04-05-2011, 08:33 AM
#8
Quadratec (Jeep Company) sent me the wrong part for my TJ Wrangler ($570) and sent the new one without double charging or waiting till the bad part came back to them. So it does happen, just ask.
Last edited by Silver Bullet 5.0; 04-05-2011 at 08:37 AM.
04-05-2011, 08:42 AM
#9
Originally Posted by Silver Bullet 5.0
Quadratec (Jeep Company) sent me the wrong part for my TJ Wrangler ($570) and sent the new one without double charging or waiting till the bad part came back to them. So it does happen, just ask.
Hopefully autoanything can do the same... I was bummed
