01-23-2015, 05:10 PM
Last edit by: IB Advertising
Issue: Ford Remote Access app review
The Ford Remote Access app is available for both IPhone and Android users to control vehicle features. The app lets you remote start, remote stop, lock, unlock, audible car find, and there is even an optional feature to receive security notifications.
Read to find out more:
The Ford Remote Access app is available for both IPhone and Android users to control vehicle features. The app lets you remote start, remote stop, lock, unlock, audible car find, and there is even an optional feature to receive security notifications.
Read to find out more:
- What, if any, are the costs associated?
- Do you have to go to the dealer?
- What hardware is compatible?
- How well does it work compared with aftermarket devices?
- What models are compatible?
Ford Remote Access app for smart phones
01-19-2017, 06:14 AM
#1181
Ricktwuhk,
I have been having the same issues. My phone app (iPhone 7 running iOS 10.2) says that my truck is in sleep mode and nothing I do brings it out of sleep mode (log out, uninstall app, cycle key). I wonder if the app needs to be updated or is there something wrong with the system? Anyone know who we can contact to resolve this? The way it is working now, it is useless and wouldn't recommend anyone installing it at this time.
I have been having the same issues. My phone app (iPhone 7 running iOS 10.2) says that my truck is in sleep mode and nothing I do brings it out of sleep mode (log out, uninstall app, cycle key). I wonder if the app needs to be updated or is there something wrong with the system? Anyone know who we can contact to resolve this? The way it is working now, it is useless and wouldn't recommend anyone installing it at this time.
I travel a lot. The system purposefully shuts down to save the battery (it is constantly searching/validating the cell service signal.)
Open the App on a Browser, click the name (link) on the image of the app. You are able to set a "wake up" date and time.
Last edited by jwanck11; 01-19-2017 at 11:16 AM.
01-19-2017, 10:51 PM
#1182
Senior Member
This is by design. You can start the truck only by using the key.
I travel a lot. The system purposefully shuts down to save the battery (it is constantly searching/validating the cell service signal.)
Open the App on a Browser, click the name (link) on the image of the app. You are able to set a "wake up" date and time.
I travel a lot. The system purposefully shuts down to save the battery (it is constantly searching/validating the cell service signal.)
Open the App on a Browser, click the name (link) on the image of the app. You are able to set a "wake up" date and time.
01-20-2017, 11:23 AM
#1183
Has anyone else been having issues the past 2 days? My truck is not in the sleep mode yet every command I sent just fails, sometimes it says it couldn't reach the server, other times it just says fails, try later.
Getting a little irritated as I pay for this service.
Getting a little irritated as I pay for this service.
01-20-2017, 12:31 PM
#1184
I understand it is supposed to go into sleep mode, the problem I am running into is that the app never comes out of sleep mode and it won't let me do any actions at all (including schedule a wake up time), even if the key has been cycled or the truck has been running in the previous 10 mins. I will try going to the website and see if it works from the website vice the iPhone app.
01-20-2017, 12:33 PM
#1185
Senior Member
Yes, I have. Both yesterday and today. Truck driven daily, too.
01-20-2017, 12:38 PM
#1186
01-20-2017, 01:03 PM
#1187
So I just tried to use the website to access my remote start and it says I am in sleep mode and no functions work (my truck has been running in the last 12 hours). I also tried to call ford at 1-800-FORDKEY and the person who answered is definitely not a Ford representative. Is there some one who actually updates the phone apps or who we can call for help? Again unless this is fixed I would not recommend spending the money for this accessory.
01-20-2017, 01:11 PM
#1188
Senior Member
I've been having intermittent issues, could not connect to server or command could not be confirmed, for the past week.... Although 90% of the time the command does work for me even when i get the error(s)...
01-20-2017, 02:28 PM
#1189
01-20-2017, 02:31 PM
#1190
I am trying to get some information from the company behind the technology, So far no luck and I do not want to post their information as it will not be helpful at this time.
-Benny
-Benny
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