Ford is doing it again!
05-13-2015, 06:40 PM
#21
Senior Member
Here guys, lets try to address his issue now
After the front end problems I lived with on my 2010 Platinum for 3 years, it is happening again. I was asked by the dealer on my 2012 not to involve FMC this time and I trusted them. (I am an Idiot sometimes)
Whenever it is 80+ degrees the front rack gets a shake in it that creates noise. I brought it in after six weeks of issues. It was a 90 degree day and they duplicated. Handed it over to Ford and the response from FMC to the Service Manager and at first Ford Engineering was that it “is a truck what do I expect”.
After a year of going back and forth, I handed all the related F150Forum.com threads to Galpin Ford service dept to forward to their technicians. I guess I was being snowballed by Galpin and FMC. When I went to buy my next F150 I had one question. It was: “Is the blue grease that is in the 2010 F150 anywhere in the steering?” and was told no by Brian the FMC tech and the Service Manager. Guess what? Well you already know the answer to that if you read this forum.
My complaint is that I followed the request of my dealership. When I need them they’re not helping. When FMC customer service got involved they set up a time for me to talk directly to a Engineer. I asked the engineer the question about the blue grease and he would not answer the question. He said I will have to back what the Field Engineer said. No answer from him directly, so wouldn't you take that as a yes???
After the front end problems I lived with on my 2010 Platinum for 3 years, it is happening again. I was asked by the dealer on my 2012 not to involve FMC this time and I trusted them. (I am an Idiot sometimes)
Whenever it is 80+ degrees the front rack gets a shake in it that creates noise. I brought it in after six weeks of issues. It was a 90 degree day and they duplicated. Handed it over to Ford and the response from FMC to the Service Manager and at first Ford Engineering was that it “is a truck what do I expect”.
After a year of going back and forth, I handed all the related F150Forum.com threads to Galpin Ford service dept to forward to their technicians. I guess I was being snowballed by Galpin and FMC. When I went to buy my next F150 I had one question. It was: “Is the blue grease that is in the 2010 F150 anywhere in the steering?” and was told no by Brian the FMC tech and the Service Manager. Guess what? Well you already know the answer to that if you read this forum.
My complaint is that I followed the request of my dealership. When I need them they’re not helping. When FMC customer service got involved they set up a time for me to talk directly to a Engineer. I asked the engineer the question about the blue grease and he would not answer the question. He said I will have to back what the Field Engineer said. No answer from him directly, so wouldn't you take that as a yes???
The following 2 users liked this post by Chrisc321:
nickbar24 (05-13-2015),
txbatman55 (05-14-2015)
05-13-2015, 06:43 PM
#22
Senior Member
We could have used you on the battlefield man...enemy wouldn't have known what the hell is going on or what hit them! Blue grease slime!
Serious note: your 2010 had hydraulic steering, while your 2012 has electronic power assist steering (epas). See this sticky thread.
https://www.f150forum.com/f38/steeri...terrain-94150/
Serious note: your 2010 had hydraulic steering, while your 2012 has electronic power assist steering (epas). See this sticky thread.
https://www.f150forum.com/f38/steeri...terrain-94150/
The following users liked this post:
gone postal (05-15-2015)
05-14-2015, 10:56 AM
#26
Senior Member
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leveledgreengem (05-15-2015)
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130428 (05-14-2015)
05-14-2015, 06:33 PM
#29
King Hater
