Ford Customer Service-What I have Learned
09-03-2014, 07:44 AM
#71
Senior Member
Thread Starter
Having followed your posts for some time, I suspect you did not require a call center to **** off your dealer. My unsolicited advice to you would be to sell the truck and buy something else as it seems to be significantly impacting your happiness. I've been to Alberta and honestly I can't imagine even needing A/C there, I've seen it snow there in June.
Great, we now have an eye surgeon who can't read. On top of that, you judge all of Canada by your visit to one province.
Green Gem
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digitaltrucker (09-03-2014)
09-03-2014, 08:50 AM
#73
Senior Member
GriffFX4, I agree, but I'm certainly not the only one with this issue. I'm looking for a way to climb the Ford ladder to get my truck fixed, but I can't get past the useless customer service call centres. Any ideas? Buying another vehicle from any of these dealers is unlikely. Nor will I give them good word of mouth advertising. I've been working on this issue for more than a year. If anyone actually tried to repair my A/C, it should have been fixed in one or two visits. Take Care Green Gem
I'm not sure of this but I think you can take it to a qualified AC shop (not dealer) and they can work on it and charge Ford for the service under warranty as long as they use certified parts. At the very least have a private AC shop diagnose the issue and take it to the dealer to show them the issue. Or, have the private shop fix it and go to Ford and demand reimbursement, use a lawyer if needed.
Make sure your keeping good records of every interaction btw
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Green Gem (09-03-2014)
09-03-2014, 08:56 AM
#74
Senior Member
Having followed your posts for some time, I suspect you did not require a call center to **** off your dealer. My unsolicited advice to you would be to sell the truck and buy something else as it seems to be significantly impacting your happiness. I've been to Alberta and honestly I can't imagine even needing A/C there, I've seen it snow there in June.
09-03-2014, 01:12 PM
#75
Senior Member
Thread Starter
djfllmn,
To the 23 year old who knows all about life. That does not surprise me!
You say that you work at a dealer, but you have not said what you do there? Does daddy own it?
Young man, I think that you have a lot of surprises coming in your life. I too once knew everything, but I learned that I was wrong.
Have a great day.
Green Gem
To the 23 year old who knows all about life. That does not surprise me!
You say that you work at a dealer, but you have not said what you do there? Does daddy own it?
Young man, I think that you have a lot of surprises coming in your life. I too once knew everything, but I learned that I was wrong.
Have a great day.
Green Gem
09-03-2014, 01:17 PM
#76
Senior Member
Thread Starter
For the benefit of the eye surgeon, how much snow have you got in Alberta today? Were the cowboys/cowgirls wearing skates at the stampede this year?
Take care and have a great day.
Green Gem
09-03-2014, 02:09 PM
#77
Senior Member
Having followed your posts for some time, I suspect you did not require a call center to **** off your dealer. My unsolicited advice to you would be to sell the truck and buy something else as it seems to be significantly impacting your happiness. I've been to Alberta and honestly I can't imagine even needing A/C there, I've seen it snow there in June.
These trucks are not cheap (perhaps to you, but to most - no) and many peopl buy them for keeps. They are also the supposed "cream of the crop" in their class. They are Fords bread and butter... they should have a
good working A/C if so equipped.
Last edited by SuperCruzin; 09-03-2014 at 03:27 PM.
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Green Gem (09-03-2014)
09-03-2014, 02:17 PM
#78
djfllmn,
To the 23 year old who knows all about life. That does not surprise me!
You say that you work at a dealer, but you have not said what you do there? Does daddy own it?
Young man, I think that you have a lot of surprises coming in your life. I too once knew everything, but I learned that I was wrong.
Have a great day.
Green Gem
To the 23 year old who knows all about life. That does not surprise me!
You say that you work at a dealer, but you have not said what you do there? Does daddy own it?
Young man, I think that you have a lot of surprises coming in your life. I too once knew everything, but I learned that I was wrong.
Have a great day.
Green Gem
Last edited by djfllmn; 09-03-2014 at 02:30 PM.
09-03-2014, 03:00 PM
#79
Senior Member
Disgruntled and trying to make a big stink.
