Exploding rear window
5 Year Member
Joined: Dec 2012
Posts: 454
Likes: 176
From: West Virginia
My rear window shattered this morning during remote-start-warmup. The truck was just at the dealer last week for warped front rotors and inoperative remote start. It's really frustrating to take it back again. (2014 SCrew Lariat with 25K miles) It was 8 degrees F this morning.
It's even more frustrating to find threads like this that prove this has been an issue for years, and never fully resolved. This does seem to be "normal" though. Bummer. Especially with the price we've all paid for these trucks!
I do appreciate all the good information in this thread. Off to the dealer this afternoon. Again.
It's even more frustrating to find threads like this that prove this has been an issue for years, and never fully resolved. This does seem to be "normal" though. Bummer. Especially with the price we've all paid for these trucks!
I do appreciate all the good information in this thread. Off to the dealer this afternoon. Again.
First in, Last out.
Joined: Aug 2014
Posts: 374
Likes: 78
From: Nebraska
Well some good news....sorta. My co-worker took his truck, 2014, in last week after his rear window exploded while using the defroster and Ford took care of it. No hassle. Hopefully this means Ford is stepping up.
Last edited by Enginner5; Jan 21, 2016 at 02:46 PM.
Senior Member
Joined: Dec 2011
Posts: 13,811
Likes: 3,179
From: Texas
Junior Member
Joined: Jan 2016
Posts: 14
Likes: 3
I'm hoping to hear from my dealer today or tomorrow. They've had my truck since Monday night. The Service Adviser said it would take all week to get approvals, order the rear window, and install it. The back seat and interior panels all come out, and the head liner is dropped. He also said he'd call for my credit card if the warranty didn't cover it. I've not heard anything, so that's good. It's been a long week of driving my Jeep TJ to work! I normally only drive it in the summer with no top or doors. Winter Jeeping is rough! I miss my truck!
Junior Member
Joined: Apr 2015
Posts: 24
Likes: 2
My rear defroster didn't explode but it stopped working last week, I brought it in and dealer said its not covered. Looked at the Premium esp plan and it says "back glass- electrical only, not damaged or broken glass." I figured I was covered. Nope apparently the grid is not considered electrical.
If you have premium esp its covered. Have your dealer punch in this basic part number "H42006" when checking for coverage in oasis. If they punch in 42006 it will come up not covered. The H in 42006 stands for heated.
Cheers
Junior Member
Joined: Jan 2016
Posts: 14
Likes: 3
There is actually a TSB for inoperative rear window defroster. It does not mention shattered glass. Only that the defroster stops working.
Senior Member
Joined: Dec 2011
Posts: 13,811
Likes: 3,179
From: Texas
5 Year Member
Joined: Dec 2012
Posts: 454
Likes: 176
From: West Virginia
I'm hoping to hear from my dealer today or tomorrow. They've had my truck since Monday night. The Service Adviser said it would take all week to get approvals, order the rear window, and install it. The back seat and interior panels all come out, and the head liner is dropped. He also said he'd call for my credit card if the warranty didn't cover it. I've not heard anything, so that's good. It's been a long week of driving my Jeep TJ to work! I normally only drive it in the summer with no top or doors. Winter Jeeping is rough! I miss my truck!