stevebass4

Add mine to the list

2014 xlt 52k miles

rear sliding window broken.

heard a loud bang last night with rear window defroster on

noticied this morning driver's side glass shattered

JSteele7707

Mine just popped yesterday morning (drivers-side only) was right around the 30-35 degree mark.....anyone had luck getting Ford to own up to this?

2013 FX4 SCREW, 60K miles.....

Enginner5

Be sure to fill out the complaint form at the NHTSA......https://www-odi.nhtsa.dot.gov/VehicleComplaint/

Enginner5

There have been very few reports of any one getting this repaired on Ford's dime.

Be sure to fill out a complaint form at the NHTSA......https://www-odi.nhtsa.dot.gov/VehicleComplaint/

Feathermerchant

Agree that the glass should not break just because you use the defroster.
This has not been mentioned for a while but if you slightly open the rear window, the defroster circuit to the window will be opened and so it will get no heat. The mirrors will still get heat. It may be a way to prevent the rear window from breaking due to defroster use.

Keith460

iTrader: (1)

I don't know about that theory that Feathermerchant just wrote above.

A section of mine broke today while driving home from work. Had 22 miles to drive in the snow but it was not that cold outside and I only had the rear defrost on when we first left work and headed out. Defroster times out after about 10 minutes so it was off for about 30 minutes and then the drivers side panel pops and cracks. I even had the rear window open a wee bit so I could push more air through the cab to defrost the windshield better.. When I first heard it, I thought a tree branch hit the top of the roof. But the noise sounded a little bit different than some object hitting the truck.

The driver rear panel is shattered between the outer and inner glass panels. Definitely around the heating element wires and the panel is still intact. Guess I'll be calling my insurance company tomorrow along with paying the deductible..

gunfreak00

WyattDerp

I have a 2012 XLT and was sitting at a stoplight this morning when I heard a loud pop. Looked around the truck and saw that my right rear window was completely spidered. It was about 20 degrees outside and the rear defrost had been on for about 10 minutes. I have an extended warranty on the truck but of course it does not cover the glass. They want $900 up front before they will even order the part.

Spiky

Glass insurance?

WyattDerp

My insurance covers broken glass, but I have a $500 deductible. I spoke with a different service department employee and they have taken pictures of the window to try and get a warranty approval. I should know more on Monday.