Email from govt inspector?
#1
Senior Member
Thread Starter
Email from govt inspector?
Anyone else get this email?
Ford F150 Reduction in Power during Hard Accelerations – VOQ 10499488
Dear JAY "deleted",
My name is Derek Rinehardt. I am a federal investigator with the Department of Transportation in Washington, D.C. We are conducting a formal investigation of 2011 through 2013 model year Ford F150 vehicles for a potential safety related defect involving a reduction in power during hard acceleration (i.e. passing a slower moving vehicle on the highway).
Thank you for filing a complaint with us on 2/20/2013. It is helpful to our investigation. As we gather more details it is sometimes necessary to contact the complainants for additional information.
Your complaint suggests that your vehicle may have experienced the condition we are investigating. If you wouldn’t mind, please answer the questions below (even if you no longer the vehicle) to supplement the information you have already provided us. The questions may seem trivial and some may be redundant to your complaint but are very important to us.
1. If you did not provide the VIN of your vehicle with your complaint please do so.
2. Are you the original owner?
3. What was the date of the incident(s)?
4. Were you the driver of the vehicle when the incident occurred?
5. Please describe in detail the specific incident when you became aware of a problem with your vehicle.
6. Please also answer the following to supplement the information you have provided in response to question #5.
a) What were the weather conditions at the time of the incident?
b) Warning Signs:
i) Were there any warning signs alerting you to an impending issue with your vehicle?
ii) If there were warning signs please describe the warning signs.
iii) How long prior to the failure did you notice the warning signs?
c) How fast were you traveling when the failure occurred?
d) What type of road were you traveling on (i.e. two lane road, highway, residential street, etc)? If you recall the exact location please provide that information (for example the intersection of ABC Street and XYZ lane)
e) What were the traffic conditions? (light, moderate, heavy)
f) At the time of the incident were you using your vehicle to tow a boat, trailer, etc.?
7. Has the issue been corrected on your vehicle? If so how was it corrected?
8. If you have repair records that you can share please do so in the response to this email or you can fax them to the number below.
9. Did you report the issue to Ford’s Corporate Offices? If so what did Ford say in their response to you?
Also, please feel free to add any additional relevant information. Thank you again for filing your complaint and contributing to our investigation.
Best Regards,
Derek L. Rinehardt
Safety Defects Engineer / Federal Investigator
U.S Department of Transportation
National Highway Traffic Safety Administration
Office of Defects Investigation, Vehicle Controls Division
1200 New Jersey Ave, SE
W48-219, NVS-213
Washington, DC 20590
Office: (202) 366-3642, (877) 536-8368 x63642
Fax: (202) 366-1767
Ford F150 Reduction in Power during Hard Accelerations – VOQ 10499488
Dear JAY "deleted",
My name is Derek Rinehardt. I am a federal investigator with the Department of Transportation in Washington, D.C. We are conducting a formal investigation of 2011 through 2013 model year Ford F150 vehicles for a potential safety related defect involving a reduction in power during hard acceleration (i.e. passing a slower moving vehicle on the highway).
Thank you for filing a complaint with us on 2/20/2013. It is helpful to our investigation. As we gather more details it is sometimes necessary to contact the complainants for additional information.
Your complaint suggests that your vehicle may have experienced the condition we are investigating. If you wouldn’t mind, please answer the questions below (even if you no longer the vehicle) to supplement the information you have already provided us. The questions may seem trivial and some may be redundant to your complaint but are very important to us.
1. If you did not provide the VIN of your vehicle with your complaint please do so.
2. Are you the original owner?
3. What was the date of the incident(s)?
4. Were you the driver of the vehicle when the incident occurred?
5. Please describe in detail the specific incident when you became aware of a problem with your vehicle.
6. Please also answer the following to supplement the information you have provided in response to question #5.
a) What were the weather conditions at the time of the incident?
b) Warning Signs:
i) Were there any warning signs alerting you to an impending issue with your vehicle?
ii) If there were warning signs please describe the warning signs.
iii) How long prior to the failure did you notice the warning signs?
c) How fast were you traveling when the failure occurred?
d) What type of road were you traveling on (i.e. two lane road, highway, residential street, etc)? If you recall the exact location please provide that information (for example the intersection of ABC Street and XYZ lane)
e) What were the traffic conditions? (light, moderate, heavy)
f) At the time of the incident were you using your vehicle to tow a boat, trailer, etc.?
7. Has the issue been corrected on your vehicle? If so how was it corrected?
8. If you have repair records that you can share please do so in the response to this email or you can fax them to the number below.
9. Did you report the issue to Ford’s Corporate Offices? If so what did Ford say in their response to you?
Also, please feel free to add any additional relevant information. Thank you again for filing your complaint and contributing to our investigation.
Best Regards,
Derek L. Rinehardt
Safety Defects Engineer / Federal Investigator
U.S Department of Transportation
National Highway Traffic Safety Administration
Office of Defects Investigation, Vehicle Controls Division
1200 New Jersey Ave, SE
W48-219, NVS-213
Washington, DC 20590
Office: (202) 366-3642, (877) 536-8368 x63642
Fax: (202) 366-1767
#3
Senior Member
Thread Starter
I did, just curious if others got a response
#5
Senior Member
Thread Starter
Searched and didn't find anything.
#6
On more meds than ymeski
I can't post links on my phone but I know at least one other guy got a letter from them.
I just got an email from an investigator at the DOT thanking me for filing my report back on 5/23/12 and says the issue I described is what they are investigating. There is a whole long list of specific questions they are asking.
Thought it was pretty interesting...they are looking at this seriously.
Thought it was pretty interesting...they are looking at this seriously.
#7
it looks legit to me. as long as they aren't asking for ssn or money, should be fine.
check out the first page, right column. He's been part of past investigations concerning vehicle defects.
http://www.gpo.gov/fdsys/pkg/FR-2012...2012-18060.pdf
check out the first page, right column. He's been part of past investigations concerning vehicle defects.
http://www.gpo.gov/fdsys/pkg/FR-2012...2012-18060.pdf
Trending Topics
#8
#10
Senior Member
This is the 2nd thread I've seen today with an email from an investigator . Might not be a scam considering the most recent media stories on the ecoboost trucks and the NHTSA investigating.