Originally Posted by OilFieldCash

I have a few complaints about dealerships in my area and recommend taking your future purchase and vehicle services elsewhere in the DFW then these places. 1. Autonation Ford in Burleson. My F-250 has been there for several issues. One being the A/C not blowing cold air. The truck was there for a week. Asked to have the a/c fixed, trailer light wiring harness, and backup sensors were both intermittent as well. Picked the truck up, and none of the issues were fixed. The A/C was blowing hotter inside the truck then the 100F air outside was that day. Took the truck back and the a/c was fixed. But that is all. If you can't tell the a/c isn't working properly by it blowing hot air, I'm not sure how you put pants on in the morning without killing yourself. 2. Rockwall Ford Called Rockwall Ford on a Saturday morning and I asked if I could have my sync update checked. The grumpy old man had no desire to help. He said that ther are never any sync updates. And that I wouldn't be able to take my pickup in for the regular maintenance that week. I drove straight there and spoke to an even more unfriendly Service Manager. I demanded my sync be checked and there was an update on it. Also asked them to do the maintenance on the truck. I paid for a service program when I purchased the F-150. I know for a fact they didn't rotate the tires. Wouldn't be surprised if they decided to not even change the oil. I called today to ask for a spare key to my F-250 and they pretty much told me they didn't want to do it and to take it elsewhere. I expect to be treated like a Ford customer and not as a dealership customer. It shouldn't matter where I purchase the Ford truck.

Originally Posted by OilFieldCash

I have a few complaints about dealerships in my area and recommend taking your future purchase and vehicle services elsewhere in the DFW then these places...

Originally Posted by TexasMAde11

I bought my 2013 FX2 screw from Mac haik in desoto, TX. Had to deal with only 1 salesman Larry sparks hell of a guy. Didn't get me any run around sand was straight up with me. Gave me exactly what I wanted in monthly payments and not a dime over. Can't say that for waxahachie autoplex. Told I would not find that price for the truck or monthly payment range at any dealership in Texas. Drove 30mins up the road and I found Mac Haik and Larry sparks. Thanks again Larry!

Originally Posted by needparts

I have used both these places. Bought 2 new Fords from Mac Haik. Sales guy Mike doesn't do the BS. Well he knew I didn't for all that crap. There service dept is something less to be desire. I had gone to them twice to get my remote start active but no luck. The service managers there are @$$ holes. The Waxahachie sales guys are less to desire as well. When I went to buy 2013 Edge. I was on the lot for like 15-20 mins before guy came out and ask if I was just kicking tires. I said no I was wanting to buy a vehicel but I guess they didn't want to sell me anything. So I left. Went to Mac Haik. Had problems with Waxahachie service department not wanting to do the maintence on the Edge even though I had bought the Ford Maintence plan. Well I tried like 3 times with them to get my remote start on the F150. On the 4th try I went up there again and talked with a service manager. Explain the whole IDS process with him again. There were like 3 cars ahead of me for service, but since mine should only take like 5 mins. He pulled my truck ahead of them. After 5 mins, I got the remote start active and $75 later I was done. So, I'm still up in the air on which one to use for the normal maintence on the truck.