thatguy1022

I will never forget when I graduated college my first brand new car was a Civic Si. The salesman was SO bad he did not know the car we were test driving was an Si! MOST sales people don't know anything about the cars they sell, which being a seasoned sales person, that is insane. But hey, if you want to do the bare minimum to get the sale, there are people who will appreciate you lying to them about what they want/need. Personally I have gone to great lengths to find a good sales person. Bought a couple vehicles from him and will continue to do so until he retires.

joepa150

Generally I always know more than the salesperson. Whether it is auto sales, electronics, guns, etc.

It is quite annoying. I just correct them in a nice way.

Maybe they are trained more in how to sell a car not product knowledge. Most people probably go to buy a car based on looks, price, and features like navigation.

mister_d

I expect the sales staff to be a touch above mentally retarded. Getting one to remember how to fill out their paperwork without having to ask someone is a bonus that makes me smile. I wonder how long it will be before we can self serve like at grocery stores or airport check ins?

sgtpatiolantern

The salesman I bought my F150 from had recently been promoted from Lot Boy/Detailer. Eighteen years old. But I will say this; there wasn't a question I had that he couldn't answer. He knew everything about the features of my truck. He set up my iPhone with the Sync system, and he still keeps in touch with me to see how it's going. He knows all the incentives and how to take the best advantage of them, and never tells bullspit stories about anything. He acted and continues to act professionally everytime we speak. I think he'll do great. I recommend him to anyone. If you are in the Red Deer, AB area and want a Ford, go see Kyle Marks at MGM Ford Lincoln and tell them Big Patrick sent you. You'll be pleasantly surprised at a salesman who truly appreciates your business and is not afraid to work for it. Everything that was promised to me was delivered upon and then some. This is my second vehicle from this dealership and certainly will not be the last.

CDC5.0

When I was shopping for my 2011 XLT the first dealership I went to wasn't the greatest but the sales guy was at least sort of knowledgable about the trucks.
What really aggrivated me about them was they wouldn't give me final numbers on the financing unless I committed to buy right there and then. In fact over the next few days they quoted me 3 separate monthly payments on the same truck on the same term and down payment! They went up and down, so its not like they were trying to work a better deal for me. Needless to say I was not impressed and I finally told them flat out, unless you tell me the proper end number I'm looking at I'm not buying anything from you, so after a long "fight" with the manager the salesman quoted me a price $75 more a month then all the previous quotes, needless to say I did not buy from them.

The dealer I ended up buying my truck from was smaller, very friendly and very low pressure. I knew I walked in knowing more about the F-150's then most of the salesmen there, and the one who I was dealing with admitted that most of the time customers will know more about their vehicle of choice then we do simply because they can do all the research they want on that one model. Where as the sales staff needs to memorise as much as they can about all models, so they ususlly focus mainly on key selling features. Never the less they knew their trucks there.

They tossed me the keys to 2 trucks, told me to take them as long as I felt I needed, and when I got back they had all the paper work with the FINAL prices and payments on both models (3.7L and 5.0L). I ended up buying from them and have never once regretted that decision. Exellent service dept as well.

21RRF150

iTrader: (1)

I worked in privately owned body shops from the time I was 15-25. Of course at 25 and married, I needed to make real money. So I had to go to some dealerships. So for the last 5 years I have had so much fun, making fun of "sales weasels."

Not only do they not know anything about cars...they don't even know how to drive them. Even though we are a toyota/nissan dealer we do have a used car lot. So we had someone trade in a brand new 2012 explorer. One of our salesman liked those things, so he wanted to drive it. He spun out and crashed the thing, on the lot!!!! Worst part...he crashed into the owners 1967 Pontiac GTO!!!

He got fired. I got to paint the GTO, haha!

flanneljunkie

My salesman was pretty cool. He knew his stuff, but after we spoke for several minutes he told me that he was just going to let me do my thing. He said that he could tell I had done my research and knew exactly what I was looking for.

XtraLargeTall

I went to a dealer the other day to get my trailer brake controller and while waiting my brother and I went looking around the pickups. The commercial pickups salesman came out and after talking a bit and showing us around a little, let us look around on our own. No pressure or anything which was refreshing. When I was looking for a pickup, I called about an ecoboost and the salesman kept going on and on about it and tried telling me it was the most powerful engine Ford had. Right there I knew he had no clue and didn't call back. Found my 09 and the salesman was knowledgeable but knew I knew what I was talking about. Worked out great

scorpio333

The sad truth is if Ford (or other brand) trained them to sell cars it wouldn't help the bottom line much. So you get a bunch of half asses who can only 'parrot' the brochure, if even that. It's not just car salesmen, very few people seem to have an ounce of pride in what they do anymore or only want to do the minimum.

That said, I had a real good experience with a sales guy when we started looking. He knew these trucks, it didn't work out but I was impressed with his knowledge. That's the way it should be.

moosedog

for me, the truck basically sold itself, a few months of online research and a test drive sealed the deal, a bit of haggling in the salesman office, and that was that... deal was done, an easy sale for the guy.