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Old Jan 30, 2015, 12:33 PM
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Issue: Cannot default the My Ford Sync system (without Navigation) to Bluetooth audio

Some users are having an issue with when they turn the ignition on their My Ford Sync system reverts to Line-In even though they were using Bluetooth audio when they turn their vehicle off. They would like to have the system revert back to Bluetooth audio instead of having to go through the menus to be able to get to Bluetooth audio or use the voice commands. A Ford customer service representative FordIVTteam actually joined in the conversation and gave the reason why Ford made this change (as it would previously revert to Bluetooth) and the best method to get back to the source they wanted.

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Can Sync default to Bluetooth Audio?

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Old Feb 18, 2014 | 10:59 AM
  #131  
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Originally Posted by fordtruckman2003
If USB is playing and left plugged in when truck is shut off. When starting truck the entire sync system won't work until maybe 5-10 minutes later but usually need to shut off truck and open door and wait then start truck again. ...
fordtruckman2003,

Please PM your VIN so I can view some additional resources pertaining to your version of SYNC. Also, please include any troubleshooting you've already attempted thus far.

Antonio
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Old Feb 20, 2014 | 09:22 AM
  #132  
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Originally Posted by FordIVTteam
fordtruckman2003,

Please PM your VIN so I can view some additional resources pertaining to your version of SYNC. Also, please include any troubleshooting you've already attempted thus far.

Antonio
Looks like TSB 11-10-22 fixes my exact problem. Hopefully TSB are under warranty. Truck hasn't seen a dealer since I bought it.
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Old Feb 20, 2014 | 10:51 AM
  #133  
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I love my '11 F150, bought it CPO.

But SYNC is infuriating, it wont default to BT when you get in and ill be damned if it doesnt need completely reset (fuse pull) every 3 weeks or so. The system is completely goofed. Glad the rest of the truck has been great.

I dont have the latest firmware but the ford site wont let me download it again because it says i already did. beautiful.

Last edited by missionman; Feb 20, 2014 at 11:07 AM.
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Old Feb 20, 2014 | 11:09 AM
  #134  
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Originally Posted by missionman
I love my '11 F150, bought it CPO.

But SYNC is infuriating, it wont default to BT when you get in and ill be damned if it doesnt need completely reset (fuse pull) every 3 weeks or so. The system is completely goofed. Glad the rest of the truck has been great.

I dont have the latest firmware but the ford site wont let me download it again because it says i already did. beautiful.
Hello missionman,

I can lend a hand with that. What kind of issues are you having that warrant such frequent fuse pulls? Have you spoken with your dealer regarding any of these concerns?

ANtonio
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Old Feb 20, 2014 | 11:27 AM
  #135  
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First the bluetooth icon on the display will disappear, thats when you know the fun is about to begin. My phone still has BT on so no reason to not connect.

Then when you try to reconnect to "bluetooth audio" it will connect successfully for a second and then disconnect.

Then you can try again, and it will say no bluetooth device found.

restart the truck, turn the radio on/off, turn BT on/off on phone, reboot phone. no dice. The f150 could care less what youre trying to do. it wont connect

You have to yank the sync fuse...turn the truck on, turn it off, replace fuse, then turn the truck back on. Resync the phone and all is well

pure joy.

I have an iphone 5, ios7.
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Old Feb 20, 2014 | 05:02 PM
  #136  
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Originally Posted by missionman
First the bluetooth icon on the display will disappear, thats when you know the fun is about to begin. My phone still has BT on so no reason to not connect.

Then when you try to reconnect to "bluetooth audio" it will connect successfully for a second and then disconnect.

Then you can try again, and it will say no bluetooth device found.

restart the truck, turn the radio on/off, turn BT on/off on phone, reboot phone. no dice. The f150 could care less what youre trying to do. it wont connect

You have to yank the sync fuse...turn the truck on, turn it off, replace fuse, then turn the truck back on. Resync the phone and all is well

pure joy.

I have an iphone 5, ios7.
I've had this happen once on my 2011. Might have been addressed in an update?
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Old Feb 20, 2014 | 06:16 PM
  #137  
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I had to do that crap 6 times, and 2 visits to the dealer and I finally said to hell with it and ditched my iPod for this very reason.

Apple devices just f*** it up to the point of NOT working at all, and Android just doesn't show anything, but it always works "blindly"

Either way its a lose lose unless you just don't use it.
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Old Feb 20, 2014 | 07:36 PM
  #138  
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Originally Posted by iRub1Out
I had to do that crap 6 times, and 2 visits to the dealer and I finally said to hell with it and ditched my iPod for this very reason.

Apple devices just f*** it up to the point of NOT working at all, and Android just doesn't show anything, but it always works "blindly"

Either way its a lose lose unless you just don't use it.
Funny thing with my 09 and android if I used the remote start my phone would start to play whatever in my pocket. Nice! I switched to an iPhone and that behavior stopped. I now have a 13 and things work pretty well. My short wish list now is lowering the volume when the truck is started and entertainment is turned on and the ability to change the order of devices when navigating to entertainment. Really if Ford would let us customize our screens to how we use the system I think there would be far fewer complaints!
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Old Feb 21, 2014 | 07:58 AM
  #139  
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The Sync site says this about my 2013 F-150 XLT SuperCrew:

Date Confirmed:
Sep 1, 2012
Version:
Gen1 - V4.1.2.F

It says I'm up-to-date. Has there seriously been no update released in a year and a half?!
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Old Feb 21, 2014 | 11:57 AM
  #140  
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Originally Posted by missionman
... restart the truck, turn the radio on/off, turn BT on/off on phone, reboot phone. no dice. The f150 could care less what youre trying to do. it wont connect ...
missionman,

Unless there's an issue with the Accessory Protocol Interface Module (APIM), a Clean Pairing could resolve your connection issues:

If the master reset described in the above video does nothing to improve your Bluetooth pairing, I recommend bringing the issue up with your local service adviser. Keep me posted!

Originally Posted by gopnick
The Sync site says this about my 2013 F-150 XLT SuperCrew:

Date Confirmed:
Sep 1, 2012
Version:
Gen1 - V4.1.2.F

It says I'm up-to-date. Has there seriously been no update released in a year and a half?!
Hi gopnick,

The SYNC website is the best means of viewing any software updates that are available for download. The website does not always list dealer-level installs however, so if you are having any persistent SYNC concerns your service garage may still be able to address the issue on the software side. Dealer-installs are not always applicable to every situation, so a determination must be made after the vehicle is brought in for diagnostics.

Originally Posted by skupko9680
... My short wish list now is lowering the volume when the truck is started and entertainment is turned on and the ability to change the order of devices when navigating to entertainment. ...
Hello skupko9680,

Customization is always a great option to have. You're welcome to submit your suggestions over at the Ford Social site: http://social.ford.com/your-ideas/technologies/

Antonio
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