I'm fresh out of college in electrical engineering and even I could fix these issues. If ford doesn't have capable software engineers I'll be more than happy to send in a resume.

 

Or make the code open source.

That way we can fix it ourselves, without having to rely on SYNC to keep their thumbs in their asses for >2 years while we bitch about it.

 

I feel you man....I'm an IT type also Not that I hammer code, as I am an analyst, yet I've been down many hardware/software roads in my old age.

 

Yeah this is definitely a big letdown.

 

There is supposed to be an update to add applink to older versions of sync but I doubt they will ever have it default to Bluetooth audio.

 

Hi rochf150eco,

Yes, Ford will be rolling out new software versions for Gen1 basic SYNC owners over the next year. The intention of the launch is to expand the presence of the AppLink feature on earlier SYNC models. This launch will not be including the MyFord Touch platform at this time. There haven't been any specifics revealed as of yet, but you can bet I'll put the word out as soon as I have anything to report. As of this moment, the only confirmed change pertains to the addition of AppLink.

akhenaten,

I understand what you mean now. I was under the impression you might have been playing your music via a USB source. In case you might not have seen it, I provide some context on the behavior earlier in this thread: https://www.f150forum.com/f38/can-sy...9/#post3005966

As always, I strongly encourage those posting with this concern to voice your opinion on our Ford Social site. You can up-vote the topic here: http://social.ford.com/your-ideas/te...ice-reconnect/

Feel free to share the link on any other forums you might participate in! The higher the momentum a post has on the Ford New Ideas portal, the greater the chances are the suggestion is reviewed by a product engineer.

Antonio

 

I have a feeling that ford monitors this site just as much, if not more than their own.

Its been 2 years. Regardless of any circumstance that they can think of, that's pretty sad, and an inexcusable amount of time to issue a patch or any form of update.

I mean... That's a LONG time to just sit idle with KNOWN issues and literally just do nothing but tell us its the phones problem, do resets, do phone resets... How many times do we need to say "its not us its you" before something actually comes of our investment?

If the update is SIGNIFICANTLY improving the product, good, but I suspect it will fix problem A by creating a problem B, and then the cycle repeats.

If it isn't a total overhaul and tested with phones that people actually have (not iPhone 3s and 2010 droids) maybe it will actually be better.

As for me, I doubt there will be any actual improvement - I think it will address SOME issues, while crippling other working functions, or not fixing some known issues at all.

 

Last I checked, the only 2011 "Ford" supported by this is a 2011 Fiesta. Are you playing politics here, or is the F-150 going to get an upgrade ?

How can you understand ? This is about SYNC defaulting to Bluetooth Audio ! PERIOD !!! Why would you think this is an USB issue ? Stop misdirecting the issue and lets address the problem. Antonio, this isn't a Sunday morning news show requiring talking points. If you can't get ford mgmt to listen to the issue, have them come here and look at this thread. It's about supporting the F-150 customer that will in turn buy the next F-150 because Ford listened to their concerns and actually did "understand".

Lastly, fords websites don't even integrate. How many, and WHY would a customer register and log in to several "Ford" websites. Get your tech heads together, this is not 2001. Embarrassing !

 

iRub1Out,

As a Ford representative, my responsibility is to demonstrate that we absolutely appreciate and value your business. I also believe that your concerns are totally valid. The current functioning of the basic SYNC system not defaulting to Bluetooth audio is by design - this is no bug, nor is the occurrence any sign of SYNC malfunctioning. The current features were decided based on information that was available at the time (for those catching up, I provide a little further context about that here: https://www.f150forum.com/f38/can-sy...9/#post3005966). That said, If you're unsatisfied with anything about the investment you've made, it is up to us to rectify it. That is our duty and our privilege.

Now, I would love nothing more than to provide an exact timeline of when - or even if - this change would be implemented. Unfortunately, this just isn't information I have. I can promise you one thing though: your voices do not fall on deaf ears. I'm grateful to serve in whatever capacity I can to help, I just don't intend to make any implications that I'm unsure of. The Ford New Ideas page is checked personally by our engineers for insights/inspirations and is the shortest distance between the customer and product developer. I invite any owner with even the smallest of suggestions to visit the site and submit your feedback: http://social.ford.com/your-ideas/technologies/

Hi Umm,

The 2011 Fiesta is actually just the earliest model that supports AppLink. Since then, customer feedback has exceeded every possible expectation. For this reason, you'll notice AppLink jumps up to being available on half of the 2012 models, then again to more than half of the models manufactured last year. Today, every 2014 product equipped with basic SYNC has AppLink available: http://support.ford.com/sync-technol...-overview-sync

I'm unable to comment on anything about the F-150 receiving the AppLink upgrade because the software expansion plans haven't been elaborated on. The original press release can be viewed on our media site: http://media.ford.com/content/fordme...customers.html

I appreciate your candor. There was no misdirection intended, akhenaten simply stated that he "like[s] to connect via cable/usb for [his] music" when using an iPhone: https://www.f150forum.com/f38/can-sy...1/#post3285604

I don't have any value to add on the topic of web-design, but I'm happy to relay your concern.

Antonio

 

Antonio, thank you !
Cynicism is and was not directed toward you and what you are trying to do here.