gregingolden

I've recently noticed an issue with the radio control buttons on the steering wheel of my 2013 SCREW FX4. Pushing the button to advance a station goes the opposite direction, volume button goes opposite or changes the station, phone call end doesn't always work...Anyone else having these issues? Any solutions?

tomt5078

To funny this just started to my truck in the last week.........I'll ask them at the next oil change.....unless I get some good info here!!!!!


At the moment I only noticed the radio and it happens in the morning only......

AITG

For about the last three months hitting "volume up" changes the station. "Volume down" still works.


Curious to see if there's a (relatively) simple cure.

TexJ3

I have had that issue ever since I bought my 2013 used at 32K miles. Yet to inquire since its so random.

Eric M

Common failure. Replace the buttons. Costs about $40 and is easy to replace.

FLXLT

Follow the procedure in the video to replace the control pack. Takes about 20 minutes if you're taking your time.

https://m.youtube.com/watch?v=OqV-kF1Cw88

Rubyredlimited

Mine is doing this as well. After reading the comments about switching them out, I went online and found the new replacement part and have mine ordered. It's Motorcraft part # AL3Z-9C888-CA. I found it on Ebay for $22 plus free shipping.

bwFX42006

Same issue with my phone button on the 2012 FX4. When using the hands free phone, the button used to hang up doesn't work. I'm assuming replacing the button would fix the issue?

FLXLT

Most likely if buttons do not work or do something else other than what they're supposed to, it's time to replace.

Recently my right side went out. The channel up button would act like the media button and the media button was not working. It was intermittent, couldn't pinpoint a condition that made it worse or better.

BRUTE448

Thank you very much!!!!