Brand new truck already dead, dropped off at dealer
#21
Member
Thread Starter
From a fellow desert rat......had the identical situation with MY new 2011 Plat EB when I got it and a new battery fixed it right as rain. The heat here in Phoenix fries batteries and sometimes, especically if it sat on a sales lot for a while and got recooked every day by their charge monkeys, well....some survive and some do not. Just got another 2013 Plat EB and feared the same might happen, but it is fine. Good luck after the new battery....about 1-2 years you will be changing again with our heat!!
#22
A couple people here have said "jump it yourself" and take it in... in most cases, I would agree, but if this thing is brand new (read: under warranty), I may not jump it. I would be ticked to bring it into the dealership only for them to tell me that jump starting it caused a problem.
Can't blame ya for calling roadside assist. It's Ford's problem... let them deal with it.
Can't blame ya for calling roadside assist. It's Ford's problem... let them deal with it.
#23
Predator Master
That's not bad then. I understand situations like that where RA brings out an additional battery or you're stuck in a garage without cables. I promise just this one time I wasn't trying to be a dick. Purely curiosity.
#24
Senior Member
Most ignorant people will tell you the battery is good because all they see is "volts output." Ofcourse it's good, I just charged the battery. What they don't do (either out of laziness or don't want to lose money by giving you a new one) is check for dead cells.
A.) Use what you pay for
B.) Ford should replace battery no questions asked
C.) Double check for leakers
D.) Try a different brand of battery. I learned that lesson with my Jeep
A.) Use what you pay for
B.) Ford should replace battery no questions asked
C.) Double check for leakers
D.) Try a different brand of battery. I learned that lesson with my Jeep
#25
Member
Thread Starter
Fixed! Dealer just called me after having it for 2 days. The battery has 2 bad cells so it wouldn't hold a charge overnight. They replaced it for free under warranty. Good thing I told them to keep it. Stupid kid that looked at it initially hooked up a meter that read 12.6 volts and said it was good. He didn't load test it though, they have real mechanics for that lol. Anybody know who manufactures the batteries for Ford? Are they known for being junk? I know from personal experience on several newer Honda vehicles, that Honda uses cheap batteries for OEM and they last about a year. They are also typically undersized. But I also know that no car manufacturer makes their own batteries so it just depends I guess. This is a little embarrassing that my brand new truck is at the dealer already lol, although I know its not Ford's fault. My coworker has been giving me Sh$% because he drives a dodge ram and brags that its much better and mine sucks because it already broke. However, he has had 3 transmissions at 80,000 miles and thinks that is "Reliable" lol.
#26
F150 Forum
If the oem battery is any good there wouldn't be a 3 months 5000km warranty on it... Another thing I found is on my 2011 there's no battery protection on the cigarette lighter plugs only the electronics in the truck gets shut off at low volt.
#27
Senior Member
Johnson Controls used to make them.
Interstate is the retail brand, I think. OEM branding may be unmarked.
Interstate is the retail brand, I think. OEM branding may be unmarked.
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NPC (07-24-2013)
#29
Senior Member/Vietnam Vet
Nope, it was 11 in the morning. Everybody was at work and I don't own a set of jumper cables. Might be time to get some though. If I had a set I could have just pulled the wife's van up next to the truck. Besides, it only took roadside assistance 15 min to get here and I didn't have to be at work for 3 hours so it was no big deal.
#30
Senior Member
Typically, the best battery that I get is the one that originally came with the truck. Makes sense, that battery was probably only a couple of weeks old when it was installed. There is a date code so you can try reading it, but I remember several years ago Consumer Reports checking the date codes for batteries that were on the shelf and some were well over a year old!