cthusker

So yes.. it's buyer beware if it's only warrantied for 1 year or whatever? I would expect it to still work even after the warranty is up but that's just me……….. I've spoken to them twice on issues and they are about as helpful as a crutch in s swamp!

lotecredneck

If you read the post above yours, you will see that I said I keep my vehicles garaged at pretty much all times! Good luck with your G2.

Tony

Tothemax

Do they not sell parts for it?

PM me if you want to sell it

lotecredneck

You are right, it is buyers beware! Like I said, if I only expected it to work for a year, then it would be an awful expensive disposable cover!

I am a Yamaha and Polaris dealer and I have seen lots of goodwill items sent over the years. They build products that sometimes just don't last like it should and most times they will goodwill a part or accessory if it doesn't last like the consumer reasonably expects it to. They buy materials and assemble their products just like Bak and get bad components as well and when it prematurely fails, they generally make it good.

Tony

zacharyz

Eh they all suck. Just depends on which one you choose to buy. I have the F1 which has been in snow and crazy rain and heat and held up. But I don't expect it to last all that long. It's the elements that wear it down.

lotecredneck

They don't sell parts for it and it appears even if they did the consumer would be unable to replace the hinges.

Tony

bdw293

If they wouldn't repair or replace it. And 30% off retail is a joke. I would move on buy another brand and not support them in any future purchases. Have thought of selling mine due to I'm really like some of the toppers out there now especially with the racks on top.

tko_818

iTrader: (1)

I have 3 backflips sitting on 3 different trucks outside, from 5 years to 1 year old. All 3 are fine. don't expect Bak to hand u a new cover after warranty.. it would be nice but its bad for business.

Lmac83

My eco boost blew up too, and it had nothing to do with me. The intercooler is defective (apparently). My Bakflip G2 is great so far, but if it falls apart after three years im going to be pissed. Whats with all the militant fan boys around here? When something breaks down or doesnt operate as advertised , it doesnt always mean that it was mistreated by the owner. It seems like people take offense to anybody shining light on the fact that we may have been ripped off.

"Mine hasn't failed yet ,so youre stupid and its awsome!"

cthusker

Yes I understand there are better manufactures then others. I guess my biggest complaint was what seemed to be their "I could not care less" attitude for something fairly expensive at least to me. When it does fail I will not be buying any more of their products. If that's their prevailing customer service level they will be losing lots of customers imo. Repeat business is critical to long term success which I think BAK is squandering with lousy customer service.

My issues were caused by poor manufacturing and obviously little quality assurance. You'd think they would have least acknowledged as I even provided them with pictures! Not even the courtesy of a response! That confirmed what I already thought of BAK Industries……… At least we have lots of choices who we spend our hard earned money with………