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$6K for timing chain repair!?
I took my truck to my local dealership with some timingchain codes and an underboost code. they called me with a $6K quote, and a $1500 fee if i decided i didn't want to go ahead with the repair. They're reasoning was because they had to pull the body off the frame in order to examine the timing chain, they said the brackets were broke to fasten the body to the frame so that'll need to be replaced also. aswell as a crack in one of the exhaust tubing that will need to be replaced. Does the cost add up here?
2013 f150 3.5L V6 - 99K miles |
I think the dealer is trying screw you. I just had the timing chain serviced on my 2012 F150 S-Crew 3.5L last month by a local Ford dealer.
Fortunately it was paid for under an extended warranty I had purchased with the truck, but, the total invoiced cost was $2500 (I had to pay $200) which also included a new water pump too. There is no reason to lift the body off the frame to service the timing chain. - Mike |
Originally Posted by Rdrunner-Mike
(Post 5873711)
I think the dealer is trying screw you. I just had the timing chain serviced on my 2012 F150 S-Crew 3.5L last month by a local Ford dealer.
Fortunately it was paid for under an extended warranty I had purchased with the truck, but, the total invoiced cost was $2500 (I had to pay $200) which also included a new water pump too. There is no reason to lift the body off the frame to service the timing chain. - Mike . |
Can I do anything? They want $1500 to put it back together without the repair.
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Im surprised they didnt contact you before removing the body off the frame lol, like at most you should have been told what kind of diagnostics would be involved not just charge 1500$ what a bunch of crooks, good luck
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Originally Posted by F150_2013_FX4
(Post 5873732)
Can I do anything? They want $1500 to put it back together without the repair.
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Not sure of the laws in your state, but in Ohio, the dealer needs to provide you with the cost of the diagnostic fee at the time of the service. anything above that fee, must be approved by you before they proceed. If they provided you with the $1,500 amount at the time you dropped off the truck, and you signed the paperwork, then you are on the hook for it, if they did not, then they cannot hold your truck hostage.
Well, that's in Ohio, might be very different in your state, good luck. |
Rnlcomp nailed it, there's no reason to remove the body for a timing chain. Go at them with that knowledge and threaten to get a lawyer involved if they don't put your truck back together. I'd also go look at your truck and a picture of that crack in the exhaust...if the metal isn't corroded that means they probably cracked it.
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yea sounds like a rip,
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$6K? they putting in a new engine?
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What's the dealer so we all know where to avoid?
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Did you sign a written estimate, and if so, how much was it for? State laws vary but in ours they can only exceed that amount by 10% without your approval before doing the work.
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That is definitely not ok for them to hold your truck hostage if you did not sign paperwork or verbally tell them to fix it after they told you the cost ahead of time. Usually diagnostic fees are around $100. If they keep giving you a hard time it would be worth the $200 to show up there WITH a lawyer literally at your side. They tend to take the lawyer standing there a little more seriously than the threat of getting one.
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You can get a new engine installed for less than that. They are trying to screw you over.
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I saw a link to fix the timing chain guide myself. Does anyone of this link. Thinking about just paying the $1500 and doing it myself. Never trusting that dealership again
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Personally, I'd rather pay an attorney the $1500 than give those scum suckers a dime. I've retained an attorney on a deal like that once--if they'd given me a bill for a reasonable amount, I'd've just paid it without a second thought, but they tried to screw me, so I let the attorney tell them to pound sand and that was all they got. (And they had the gall to have their collections guy call me; he couldn't understand "this is my attorney's phone number," but he did figure out what a dial tone was. At least I assume he did; I'm not sure he was bright enough to figure out how doorknobs work.) If the procedure for changing the guides on the EB35 is anything like the procedure for the 5.4 3V, it's not terribly difficult, just time consuming and a bit awkward. Fortunately, it was my younger brother's truck, so he had to do most of the awkward stuff. :thumbsup: |
I would also call Ford customer service and start a case with them. This sounds like blatantly over charging which ford told their dealerships not to do.
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Tagged. |
Originally Posted by F150_2013_FX4
(Post 5874604)
I saw a link to fix the timing chain guide myself. Does anyone of this link. Thinking about just paying the $1500 and doing it myself. Never trusting that dealership again
They can't hold your truck for ransom if you didn't agree to the work. |
If they had to dig in that far there should have been a phone call first sounds fishy especially to check a timing chain.do they have a diesel tech working on your truck 1500 is going rate to remove a 250 or 350 cab. But this is new to me that ford did this to a 150. Do not roll over. Definitely call ford corporate like said before and get a lawyer lined up. I would even go to another dealer to get a written estimate for a timing chain to help shed some light on this grossly overinflated repair they are trying to push. |
https://cimg6.ibsrv.net/gimg/www.f15...0af7cbe168.jpg
https://cimg8.ibsrv.net/gimg/www.f15...c3178fd4fd.jpg https://cimg6.ibsrv.net/gimg/www.f15...6bb9208af4.jpg https://cimg9.ibsrv.net/gimg/www.f15...58c0a10dce.jpg
Originally Posted by BareBonesXL
(Post 5874793)
Answer the question about the paperwork you signed. Seems like you're just rolling over. $1500 to diagnose a problem is absurd. If you pay it it's because they saw an easy mark.
They can't hold your truck for ransom if you didn't agree to the work. all I wanted and asked for multiple times was a quote. The only money she would say was the diagnostic fee is $150. And they'd know more once they saw the timing chain. Didnt go any further in details then that. Now its sitting up there, I'm not paying especially to have it put back together without the repair |
That's a dealership? If you are being straight in this thread, that is ludicrous what they've done. Start with Ford, they claim to prevent this kind of crap.
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That is just sad that a franchise dealer would do that to someone....without a signed agreement...Sad. |
Originally Posted by F150_2013_FX4
(Post 5875029)
https://cimg6.ibsrv.net/gimg/www.f15...0af7cbe168.jpg
https://cimg8.ibsrv.net/gimg/www.f15...c3178fd4fd.jpg https://cimg6.ibsrv.net/gimg/www.f15...6bb9208af4.jpg https://cimg9.ibsrv.net/gimg/www.f15...58c0a10dce.jpg never signed anything. I asked for a quote to fix the timing chain. Dropped it off Thursday. Got a call almost a week later saying they would need an extra two hours to look at the timing chain. I said okay and then I got another call the next day saying my cab was off the frame and that it would cost $6100 to fix and $1500 to put back without the repair. all I wanted and asked for multiple times was a quote. The only money she would say was the diagnostic fee is $150. And they'd know more once they saw the timing chain. Didnt go any further in details then that. Now its sitting up there, I'm not paying especially to have it put back together without the repair |
Originally Posted by bassJAM
(Post 5875174)
Tell them you'll pay the $150 diagnostic fee plus 2 hours labor but anything over that and you're going to get a lawyer involved. You never agreed to more than that, and they had no reason to remove the cab.
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I know it's common for the superduties but are there any engine maintenance procedures that include removing the cab on the F150's? Sounds like you got a diesel tech that just made an assumption
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Originally Posted by Shotokan1509
(Post 5875180)
I know it's common for the superduties but are there any engine maintenance procedures that include removing the cab on the F150's? Sounds like you got a diesel tech that just made an assumption
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I have heard of mechanics lifting the cab on the f150, but it was their choice to make it easier to work on. It didn't cost the customer any more. I think the most I have read for timing chain was around $3k with most being right around the $2500 mark. Last parts price list was around $1200 that I saw with the updated tsb.
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Did anyone else notice that they're charging him twice? 12.3hr for the chain and another 12.7 for the tensioner
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That's a dealership estimate? That hand written chickenscratch?
Are you kidding me? |
Originally Posted by SALEEN961
(Post 5875335)
Did anyone else notice that they're charging him twice? 12.3hr for the chain and another 12.7 for the tensioner
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Dealership is back pedaling after talking to two managers. They said $500 to put it back together without repair and $4700 with the repair.
I'm gonna look at trading in the truck. Looking at 2018 5.0s, trying to get away from ecoboost. I'll keep everyone updated. |
Originally Posted by F150_2013_FX4
(Post 5875419)
Dealership is back pedaling after talking to two managers. They said $500 to put it back together without repair and $4700 with the repair.
I'm gonna look at trading in the truck. Looking at 2018 5.0s, trying to get away from ecoboost. I'll keep everyone updated. . |
500 to put back together? First 150 diagnostics then needing 2 more hours to look at it doesn’t add up to 500 unless there are some gaskets needed. Nickle and dime them for trying to rip you off and wasting your time. Definitely do not talk trade with this dealership. |
Originally Posted by Houbezra
(Post 5875595)
500 to put back together? First 150 diagnostics then needing 2 more hours to look at it doesn’t add up to 500 unless there are some gaskets needed. Nickle and dime them for trying to rip you off and wasting your time. Definitely do not talk trade with this dealership. thanks for the advice everyone. |
12 hours to replace the timing chains? I don’t know what the book time is on it, but it didn’t take my brother and me 12 hours to do the timing chains, cam phaser, and guides on his 5.4–and we kept having to stop to look up videos on different procedures. Then again, we didn’t even know to remove the cab first, so... |
Originally Posted by SoonerLS
(Post 5876059)
12 hours to replace the timing chains? I don’t know what the book time is on it, but it didn’t take my brother and me 12 hours to do the timing chains, cam phaser, and guides on his 5.4–and we kept having to stop to look up videos on different procedures. Then again, we didn’t even know to remove the cab first, so... I am looking to replace the vinyl top on my 2014 Mustang and was calling upholsterers for quotes. Most quoted me $800-$1,000 for the OEM top and 2-3 hours labor to remove and reinstall, with estimates ranging from $1,200 to $1,500 But this one company, recommended by a local dealer, was adamant that I could not find the top for less than $1,500 and that it took 1 hour to remove the old top and at least 10 hours to do the replacement, at $153 per hour!!!! they were insulted when I rejected their $3,200 estimate! Most companies and people are honest, but there is always that one that makes you doubt that! |
Does anyone else get the impression the OP isn't telling us everything about this "situation"?
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Originally Posted by elfiero
(Post 5876177)
Does anyone else get the impression the OP isn't telling us everything about this "situation"?
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Originally Posted by F150_2013_FX4
(Post 5876497)
dealership is giving me payoff on my EcoBoost as is ($20k) and I'm looking at the 5.0s right now
Originally Posted by F150_2013_FX4
(Post 5875640)
I'm not gonna do business with them.
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You know what man, do what you gotta do to make yourself whole. Having vehicle related issues is a financial drain and emotionally taxing. Don't let anyone on this forum get under your skin. You literally owe them nothing, no explanation, no reasons, nothing. You're footing the bill, you're dealing with a vehicle that is inoperable and it's your cross to bear. Don't worry about these hypocrites.
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