2011 Ecoboost Steering Sticking
11-05-2013, 11:55 AM
#71
Ford Customer Service
Your dealership will be in the best position to determine if a repair can be made under warranty. If not, they can provide you with an estimate. If you have any other questions, feel free to reach out to me.
Crystal
08-21-2019, 07:05 PM
#72
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owned since new...
I have to pull sticky steering back to center or truck will keep turning. Problem is intermittent, but getting more frequent as days go by. Only left turns!!!
Can anyone tell me what repairs need to be done to correct this? It's getting scary at high speeds now!
Thanks.
08-22-2019, 09:15 AM
#73
Senior Member
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The steering rack likely needs replacing. I had mine replaced twice, both under warranty. The good news is they updated the part so it should be a better version, assuming you get a new one from Ford.
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Blondie70 (08-22-2019)
11-13-2020, 10:55 PM
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Sticky Steering
What follows is a copy of my second complaint (#11367050) to the National Highway Traffic Safety Board regarding 2011 F-150 frustrating and potentially dangerous steering problem. The first complaint (#108949630) was in August 2016. On the NHTSB website, as of 10/13/20, there were 1734 complaints against the 2011 Ford F-150 supercab, The bulk of complaints were in categories: 1) Power Train 537, Engine 427, Steering 369, Electrical 179. That's a lot of steering complaints compared to larger components like Power Train and Engine. You might think about piling on your steering complaint to the NHTSB.
Problem started before 100,000 miles. 2011 Ford F-150 currently has 230,000 miles and the issue is getting more severe. The steering is "sticky", there is resistance when you attempt to turn the steering wheel. Letting go of the wheel the vehicle remains in the stuck position and does not automatically return to a neutral steer position. With minor resistance you need to give the wheel a little jerk or two to get the vehicle's wheels to unlock and respond. Lately there are increased incidences where the steering wheel severely sticks and needs a strong tug to unlock. The strong tug causes the vehicle to overcompensate when the steering breaks free requiring a second jerk of the wheel to keep control. Early in the history of this problem the sticking was worse when turning to the left, but now the issue is most severe when turning right. I'm not sure, but the situation may be exacerbated if breaking while attempting to turn the steering wheel. At worst it's dangerous, at the least it makes for tense driving. The problem comes and goes and seems random. A few days ago, for the first time a "Service Power Steering" warning displayed. At a Ford dealer they diagnosed the problem as a "weak" battery. The CCA (Cold Cranking Amps) 850 battery was only outputting a CCA of 575, Volts of 12.41. They replaced the battery, cleared all diagnostic fault codes, and pronounced the problem fixed. Soon after leaving the dealership and sticking resumed, nothing severe, but clearly still sticking. Later I experienced a severe sticking incident. This is not the first time that I've gone to a dealership for help with this problem. A while ago a Ford service rep suggested battery terminal corrosion could cause the problem. The terminals were corroded, I cleaned the negative terminal, replaced the positive and the steering issue noticeably improved but did not terminate.
Problem started before 100,000 miles. 2011 Ford F-150 currently has 230,000 miles and the issue is getting more severe. The steering is "sticky", there is resistance when you attempt to turn the steering wheel. Letting go of the wheel the vehicle remains in the stuck position and does not automatically return to a neutral steer position. With minor resistance you need to give the wheel a little jerk or two to get the vehicle's wheels to unlock and respond. Lately there are increased incidences where the steering wheel severely sticks and needs a strong tug to unlock. The strong tug causes the vehicle to overcompensate when the steering breaks free requiring a second jerk of the wheel to keep control. Early in the history of this problem the sticking was worse when turning to the left, but now the issue is most severe when turning right. I'm not sure, but the situation may be exacerbated if breaking while attempting to turn the steering wheel. At worst it's dangerous, at the least it makes for tense driving. The problem comes and goes and seems random. A few days ago, for the first time a "Service Power Steering" warning displayed. At a Ford dealer they diagnosed the problem as a "weak" battery. The CCA (Cold Cranking Amps) 850 battery was only outputting a CCA of 575, Volts of 12.41. They replaced the battery, cleared all diagnostic fault codes, and pronounced the problem fixed. Soon after leaving the dealership and sticking resumed, nothing severe, but clearly still sticking. Later I experienced a severe sticking incident. This is not the first time that I've gone to a dealership for help with this problem. A while ago a Ford service rep suggested battery terminal corrosion could cause the problem. The terminals were corroded, I cleaned the negative terminal, replaced the positive and the steering issue noticeably improved but did not terminate.
Last edited by macfer; 11-13-2020 at 10:59 PM. Reason: miss spelling
11-14-2020, 02:17 PM
#75
Senior Member
Thread Starter
What follows is a copy of my second complaint (#11367050) to the National Highway Traffic Safety Board regarding 2011 F-150 frustrating and potentially dangerous steering problem. The first complaint (#108949630) was in August 2016. On the NHTSB website, as of 10/13/20, there were 1734 complaints against the 2011 Ford F-150 supercab, The bulk of complaints were in categories: 1) Power Train 537, Engine 427, Steering 369, Electrical 179. That's a lot of steering complaints compared to larger components like Power Train and Engine. You might think about piling on your steering complaint to the NHTSB.
Problem started before 100,000 miles. 2011 Ford F-150 currently has 230,000 miles and the issue is getting more severe. The steering is "sticky", there is resistance when you attempt to turn the steering wheel. Letting go of the wheel the vehicle remains in the stuck position and does not automatically return to a neutral steer position. With minor resistance you need to give the wheel a little jerk or two to get the vehicle's wheels to unlock and respond. Lately there are increased incidences where the steering wheel severely sticks and needs a strong tug to unlock. The strong tug causes the vehicle to overcompensate when the steering breaks free requiring a second jerk of the wheel to keep control. Early in the history of this problem the sticking was worse when turning to the left, but now the issue is most severe when turning right. I'm not sure, but the situation may be exacerbated if breaking while attempting to turn the steering wheel. At worst it's dangerous, at the least it makes for tense driving. The problem comes and goes and seems random. A few days ago, for the first time a "Service Power Steering" warning displayed. At a Ford dealer they diagnosed the problem as a "weak" battery. The CCA (Cold Cranking Amps) 850 battery was only outputting a CCA of 575, Volts of 12.41. They replaced the battery, cleared all diagnostic fault codes, and pronounced the problem fixed. Soon after leaving the dealership and sticking resumed, nothing severe, but clearly still sticking. Later I experienced a severe sticking incident. This is not the first time that I've gone to a dealership for help with this problem. A while ago a Ford service rep suggested battery terminal corrosion could cause the problem. The terminals were corroded, I cleaned the negative terminal, replaced the positive and the steering issue noticeably improved but did not terminate.
Problem started before 100,000 miles. 2011 Ford F-150 currently has 230,000 miles and the issue is getting more severe. The steering is "sticky", there is resistance when you attempt to turn the steering wheel. Letting go of the wheel the vehicle remains in the stuck position and does not automatically return to a neutral steer position. With minor resistance you need to give the wheel a little jerk or two to get the vehicle's wheels to unlock and respond. Lately there are increased incidences where the steering wheel severely sticks and needs a strong tug to unlock. The strong tug causes the vehicle to overcompensate when the steering breaks free requiring a second jerk of the wheel to keep control. Early in the history of this problem the sticking was worse when turning to the left, but now the issue is most severe when turning right. I'm not sure, but the situation may be exacerbated if breaking while attempting to turn the steering wheel. At worst it's dangerous, at the least it makes for tense driving. The problem comes and goes and seems random. A few days ago, for the first time a "Service Power Steering" warning displayed. At a Ford dealer they diagnosed the problem as a "weak" battery. The CCA (Cold Cranking Amps) 850 battery was only outputting a CCA of 575, Volts of 12.41. They replaced the battery, cleared all diagnostic fault codes, and pronounced the problem fixed. Soon after leaving the dealership and sticking resumed, nothing severe, but clearly still sticking. Later I experienced a severe sticking incident. This is not the first time that I've gone to a dealership for help with this problem. A while ago a Ford service rep suggested battery terminal corrosion could cause the problem. The terminals were corroded, I cleaned the negative terminal, replaced the positive and the steering issue noticeably improved but did not terminate.
11-14-2020, 03:31 PM
#76
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Sticky Steering
Thanks for the reply. Are you aware of Ford TSB 11-8-18: Lack of steering wheel returnabilty or varying efforts on left turns--built on or before 66/29/2011 (In Dearborn) or 7/11/11 in Kansas City?