2011+ 55-60mph 5.0 Shuddering and EcoBoost Engine Miss/Loss of Power - Possible Fixes
Member
Joined: Nov 2011
Posts: 80
Likes: 0
From: Canada
Get used to it thats the ford fix for this problem. The only way this will get any more attention is if someone gets killed because of it and there is major media coverage that hurts ford business.
Its very unfortunate but its the fact. I've been ford all my life but when this truck is gone I will never go back because of the way ford is handling this.
Its very unfortunate but its the fact. I've been ford all my life but when this truck is gone I will never go back because of the way ford is handling this.
Senior Member
Joined: Aug 2012
Posts: 163
Likes: 12
From: North Carolina
iknfixit:
Here's my problem (aside from my truck running like complete crap at $550 a month).
I have been to 2 different dealerships. Once even after the Ford reps here on our forum helped set up the second diagnosis.
I tried and tried to explain to them that on our forum, we have seen the shutter problem fixed by replacing the plugs with ones that are gapped properly. Both dealerships refuse to even check the plugs because the CEL isn't on, even after the Brighton dealership master tech said he definitely noticed a problem. They call Ford. They say leave it alone.
Crystal, if you think you can convince them to pull the plugs than we might be on to something. I would try a third time, but until then...
Im sick of this. I have never been more pissed off at any corporation - and I am/was a FORD lifer. But not after this.
They don't really think they give a flying flip about looking at fixing the problem.
I could go in screaming "PULL THE DAMN PLUGS AND CHECK EACH ONE" and they would tell me that they would have to charge me for that.
Sorry gang.
Ford warranty = f you customer
Here's my problem (aside from my truck running like complete crap at $550 a month).
I have been to 2 different dealerships. Once even after the Ford reps here on our forum helped set up the second diagnosis.
I tried and tried to explain to them that on our forum, we have seen the shutter problem fixed by replacing the plugs with ones that are gapped properly. Both dealerships refuse to even check the plugs because the CEL isn't on, even after the Brighton dealership master tech said he definitely noticed a problem. They call Ford. They say leave it alone.
Crystal, if you think you can convince them to pull the plugs than we might be on to something. I would try a third time, but until then...
Im sick of this. I have never been more pissed off at any corporation - and I am/was a FORD lifer. But not after this.
They don't really think they give a flying flip about looking at fixing the problem.
I could go in screaming "PULL THE DAMN PLUGS AND CHECK EACH ONE" and they would tell me that they would have to charge me for that.
Sorry gang.
Ford warranty = f you customer
Junior Member
Joined: Aug 2013
Posts: 2
Likes: 0
Another shuddered cusstomer
My 2011 platinum ecoboost is shuddering, idles rough, has had CEL come on numerous times. Dealership finally wants to do the CAC TSB, however they are telling me it isn't covered under the Ford premium extended warranty (truck has 60k miles). They want $684.77 to do the TSB, change the plugs, and flush the injectors.
Not sure why I wasted my money on a Ford extended warranty if it doesn't apply to TSB's.
I was going to escalate with Ford Customer Care, but they wanted four days for the regional manager to call me back. I leave for Colorado on Thursday and the truck will stay there. So, it is either fix it myself or pay another diagnostic fee in Colorado and hope they cover it under warranty there. I was also hoping this would help address poor gas mileage. This truck does good to get 16mpg on the highway.
So, planning to change the plugs myself tonight and change the gap. Has anyone had any luck buying the deflector and installing themselves?
First ford I've owned in a long time and definitely my last. Very frustrating.
Not sure why I wasted my money on a Ford extended warranty if it doesn't apply to TSB's.
I was going to escalate with Ford Customer Care, but they wanted four days for the regional manager to call me back. I leave for Colorado on Thursday and the truck will stay there. So, it is either fix it myself or pay another diagnostic fee in Colorado and hope they cover it under warranty there. I was also hoping this would help address poor gas mileage. This truck does good to get 16mpg on the highway.
So, planning to change the plugs myself tonight and change the gap. Has anyone had any luck buying the deflector and installing themselves?
First ford I've owned in a long time and definitely my last. Very frustrating.
Senior Member
Joined: Oct 2013
Posts: 968
Likes: 232
My 2011 platinum ecoboost is shuddering, idles rough, has had CEL come on numerous times. Dealership finally wants to do the CAC TSB, however they are telling me it isn't covered under the Ford premium extended warranty (truck has 60k miles). They want $684.77 to do the TSB, change the plugs, and flush the injectors.
Not sure why I wasted my money on a Ford extended warranty if it doesn't apply to TSB's.
I was going to escalate with Ford Customer Care, but they wanted four days for the regional manager to call me back. I leave for Colorado on Thursday and the truck will stay there. So, it is either fix it myself or pay another diagnostic fee in Colorado and hope they cover it under warranty there. I was also hoping this would help address poor gas mileage. This truck does good to get 16mpg on the highway.
So, planning to change the plugs myself tonight and change the gap. Has anyone had any luck buying the deflector and installing themselves?
First ford I've owned in a long time and definitely my last. Very frustrating.
Not sure why I wasted my money on a Ford extended warranty if it doesn't apply to TSB's.
I was going to escalate with Ford Customer Care, but they wanted four days for the regional manager to call me back. I leave for Colorado on Thursday and the truck will stay there. So, it is either fix it myself or pay another diagnostic fee in Colorado and hope they cover it under warranty there. I was also hoping this would help address poor gas mileage. This truck does good to get 16mpg on the highway.
So, planning to change the plugs myself tonight and change the gap. Has anyone had any luck buying the deflector and installing themselves?
First ford I've owned in a long time and definitely my last. Very frustrating.
Senior Member
Joined: Aug 2012
Posts: 163
Likes: 12
From: North Carolina
My 2011 platinum ecoboost is shuddering, idles rough, has had CEL come on numerous times. Dealership finally wants to do the CAC TSB, however they are telling me it isn't covered under the Ford premium extended warranty (truck has 60k miles). They want $684.77 to do the TSB, change the plugs, and flush the injectors.
Not sure why I wasted my money on a Ford extended warranty if it doesn't apply to TSB's.
I was going to escalate with Ford Customer Care, but they wanted four days for the regional manager to call me back. I leave for Colorado on Thursday and the truck will stay there. So, it is either fix it myself or pay another diagnostic fee in Colorado and hope they cover it under warranty there. I was also hoping this would help address poor gas mileage. This truck does good to get 16mpg on the highway.
So, planning to change the plugs myself tonight and change the gap. Has anyone had any luck buying the deflector and installing themselves?
First ford I've owned in a long time and definitely my last. Very frustrating.
Not sure why I wasted my money on a Ford extended warranty if it doesn't apply to TSB's.
I was going to escalate with Ford Customer Care, but they wanted four days for the regional manager to call me back. I leave for Colorado on Thursday and the truck will stay there. So, it is either fix it myself or pay another diagnostic fee in Colorado and hope they cover it under warranty there. I was also hoping this would help address poor gas mileage. This truck does good to get 16mpg on the highway.
So, planning to change the plugs myself tonight and change the gap. Has anyone had any luck buying the deflector and installing themselves?
First ford I've owned in a long time and definitely my last. Very frustrating.
Senior Member
Joined: Dec 2011
Posts: 174
Likes: 30
From: Wyoming
I've been wondering if this would strike my Ecoboost. I've been thinking that they are ALL capable of the jerking and loss of power if conditions are right. Sure enough, after 30,000 miles, it finally happened to me after an extended towing session in cold and rain. I felt it start to stumble. So, being aware of the issue, I gradually got it to clear by downshifting and accelerating/decelerating as much as it would take. It cleared up by doing that.
But I went to Ford and talked to the service writer. Got stonewalled. No CEL, no code, then no help. So apparently, you need to let the big problem happen, get a light while you are in the middle of nowhere, and then hope the code is still there when you get back. I'm disappointed with this response.
I love my Ecoboost but Ford apparently isn't about to fix the issue unless you can absolutely prove it.
But I went to Ford and talked to the service writer. Got stonewalled. No CEL, no code, then no help. So apparently, you need to let the big problem happen, get a light while you are in the middle of nowhere, and then hope the code is still there when you get back. I'm disappointed with this response.
I love my Ecoboost but Ford apparently isn't about to fix the issue unless you can absolutely prove it.
Senior Member
Joined: Dec 2011
Posts: 174
Likes: 30
From: Wyoming
Senior Member
Joined: Jul 2011
Posts: 9,772
Likes: 100
From: West of the East
1.Tune it! The Ford tune is absolutely junk!
2.Aftermarket IC! The Ford IC is built as cheap as possible for the masses.
3.CAI, IMO this is optional, and the last thing to do if the first 2 do not produce satisfactory results. A lot of moisture gets sucked through the air box under boost.
Junior Member
Joined: Aug 2013
Posts: 2
Likes: 0
Bbrian. Let us know how plugs work. I'm not the brightest bulb on the tree but don't see how cac has anything to do w rough idle. I have 125 k mi warranty and dealer did cac no question around 50k mi. They might not be able to prove cac has anything to do with it and won't get paid for it. Mine did the cel and no doubt what it was though.