2011+ 55-60mph 5.0 Shuddering and EcoBoost Engine Miss/Loss of Power - Possible Fixes
Senior Member
Joined: Jul 2010
Posts: 303
Likes: 11
Update:
Spoke with my Regional Customer Service Manager, Ron Powell at 866-631-3788
Ext. 77710.
He said we will not authorize a dealership to pull the plugs, or any other troubleshooting. The hesitation, shutter, and overall poor performance are all within "normal operation" according to what Ford says.
Worthless.
I asked if I could bring the truck to another mechanic, and if they find an issue would they pay for it. He said no.
There is nothing Ford will do.
What in the world?
Spoke with my Regional Customer Service Manager, Ron Powell at 866-631-3788
He said we will not authorize a dealership to pull the plugs, or any other troubleshooting. The hesitation, shutter, and overall poor performance are all within "normal operation" according to what Ford says.
Worthless.
I asked if I could bring the truck to another mechanic, and if they find an issue would they pay for it. He said no.
There is nothing Ford will do.
What in the world?
Senior Member
Joined: Oct 2012
Posts: 1,362
Likes: 235
Update:
Spoke with my Regional Customer Service Manager, Ron Powell at 866-631-3788 Ext. 77710.
He said we will not authorize a dealership to pull the plugs, or any other troubleshooting. The hesitation, shutter, and overall poor performance are all within "normal operation" according to what Ford says.
Worthless.
I asked if I could bring the truck to another mechanic, and if they find an issue would they pay for it. He said no.
There is nothing Ford will do.
What in the world?
Spoke with my Regional Customer Service Manager, Ron Powell at 866-631-3788
He said we will not authorize a dealership to pull the plugs, or any other troubleshooting. The hesitation, shutter, and overall poor performance are all within "normal operation" according to what Ford says.
Worthless.
I asked if I could bring the truck to another mechanic, and if they find an issue would they pay for it. He said no.
There is nothing Ford will do.
What in the world?
Senior Member
Joined: Jul 2011
Posts: 4,249
Likes: 117
Update: Spoke with my Regional Customer Service Manager, Ron Powell at 866-631-3788 Ext. 77710. He said we will not authorize a dealership to pull the plugs, or any other troubleshooting. The hesitation, shutter, and overall poor performance are all within "normal operation" according to what Ford says. Worthless. I asked if I could bring the truck to another mechanic, and if they find an issue would they pay for it. He said no. There is nothing Ford will do. What in the world?
Member
Joined: Feb 2012
Posts: 85
Likes: 4
Makes you love the Ecoboost commercials huh? I pedaled my 2012 over a year ago with only 3K miles due to this problem. I could see the writing on the wall early on after 3 failed dealer visits. what really amazes me is how Ford can cover this up for so long.
