EcoPlat

I think what you are talking about is on page 395 in my 2012 manual. Page 380 tells me how to clean my leather seats. Or maybe, you really do mean page 380 and I need to know this in case my engine sputters and stalls in front of an 18 wheeler and I have an "OOOOOH S***!" moment.

EcoFX4d

I'm sorry, but if I have to pull the battery on my truck like I have to do on my smartphone because of random software bugs every other week or so, I'll be getting rid of this thing more sooner than later... That's just not an acceptable answer for a vehicle.

Just got a call from the dealer. Unable to find any issue with any sensors or the function of any of the mechanics of the truck. Here's the kicker... I now have to bring up that I'm aware of TSB 12-6-4. Service Writer pulls it up and is all the sudden very interested in this TSB as if reading it for the first time. Asks to put me on hold to run out to the tech and talk to him about his findings. Tech tells service writer that I already have the latest calibration that is listed. I'm asking for this in writing before I leave to ensure that I have calibration 79.02A, but I was assured it already got the latest calibration with the last update... Can anyone verify what version number was offered with TSB 12-2-10 vs 12-6-4? If it is indeed the same, I'm thinking about throwing a piece of cardboard in front of my CAC to see what happens.

On the plus side, Ford is replacing my seat cover for the leather peeling away from the seem.

canon_mutant

Just got back from an anxious trip to Colorado frankly hoping another 1200 miles might latch a freakin' code or something. Nope. But, I do know a great test ground for the shudder problem if Ford cares? H/W 165 from Rye up to H/W 96 at least when it's raining anyway. Had a regular bucking bronco on my hands. Found that if I kept it in manual mode down in 3rd or 4th to keep the rpms way up smoothed it out for the most part. Then had a near collision on US50 coming home trying to pass a couple of 50mph cars in the rain and the truck said . . . uh uh, nope, I don't think so! Complete misfire on that one. Despite light winds, got a whopping 16.3 going out @ 68mph and 17.8 coming home down hill again in light winds. Under these conditions, it should have been 20+ going out and 22+ coming home like it was last fall when we went out yet I am supposed to accept this 4-5mpg delta as "normal".

Ford refuses to do the new TSB without codes or symptoms at the time of service. Now that it's 100 degrees and 25% humidity here in Kansas that's a guaranteed impossibility. Ford customer care and the dealership I bought it from are no longer returning my calls or emails and the local dealership doesn't care and feels like they have no horse in the race since I didn't buy it here.

Going to have to start lemon law next week I guess. Don't know what else to do? I've had difficulties getting intermittent problems fixed before with GM and even Toyota but I've never seen such a cavalier attitude from a car company especially over problems that I know are going to get people killed if they haven't already. And those of you who have had severe shudder in heavy traffic [or on steep mountain grades!] or the complete fall on its face problem out in the passing lane know what I am talking about!

The saddest part is we had the new Escape or perhaps the Edge or Explorer on our shortlist to replace our aged Volvo and I would at least be willing to talk about trading for a 2013 F150 model if I didn't get hurt too badly on price and they have confidence these issues are fixed. I have told this to both the local dealership and the one up in Iowa. No response. Nothing. And to think I've never even raised my voice with these people much less actually gotten pi$$ed. Just keep trying to get 6 problems on my truck fixed.

Guess I am not supposed to own a Ford . . .

And to the Ford Diehards, I am sure it's all my fault! I was a bad customer . . .

Ford850

The TSB does not require a code first. You need to find a new dealer or perhaps adjust your attitude when you go to a dealer. I haven't seen anyone else on here that was refused service as you describe. I'm not saying the TSB will be the end-all cure-all, but it seems to have cleared up the issues for many.

MXD

My truck has done it twice (fall on its face condensation issue) and neither time it threw a code. The first time my dealer did the 12-2-10 tsb. The second time they kept it a whole day and their master tech messed with it. At the end of the day they returned it with a note from ford that said to return it until the new tsb was out. The note specifically said that no codes may be present. You don't need codes, you need a new dealer. I didn't buy my truck from the dealer who is working on it either

EcoFX4d

OK, few more details about my visit... The tech was kind enough to print out his diag info. The 79.xx in the TSB refers to the software package used to scan the truck for updates. Mine was scanned with 79.05 and came back with no updates needed. The diagnostics showed that I'm running strategy AZG, which comparing to <-KJP->'s post, is what we're getting with this TSB. The only oddity I've found with what I was told over the phone (basically there's nothing your truck needs and we've done nothing to it) is that according to the tech diag paperwork, it appears as if it was actually flashed. The paperwork is kind of hard to follow, and I may take it back just to ask a couple more questions because there's like 3 or 4 FAILs on a couple different control modules in the truck. I'm guessing they're just not there... But I have a feeling my truck was updated as my backup camera settings were reset. Nothing else in my settings were changed, and I don't feel the transmission making those awkward shifts while it's learning, and according to the dealer they didn't do anything to it to fix the shudder. I didn't get the official receipt of what was done because my ticket is on hold until my seat cover comes in.

I did however point out to the service writer the difference between mine not having the deflector and a 12 on their lot that does. He seemed confused as to what it's purpose was and then told me how he didn't like that gapping hole in the bumper for the CAC and how he could see it being an issue with rocks. He said the previous model Escape (not the new new one that just came out) has had several complaints about popping the AC condenser, which was not covered under warranty. I'm thinking about just putting a piece of cardboard where the deflector goes just to see what difference, if any this makes. I tried to get it to do it this morning, but I only got one very slight shudder out of it. It's been pretty hard to get it to do it here this past week or so anyway.

Would be nice to find out for sure what strategy revision is used with the previous TSB (12-2-10). Save some people some time and headache of going in when they can just try blocking up the CAC themselves if they already have the latest revision.

BucketMan

FWIW, I had the shudder when I first got my truck, notied during a long road trip in November driving through really rainy conditions for an extended period. I had the 12-2-10 TSB done and it has behaved since then, never had the fall on its face issue.

I just took a long road trip form SWVA to Pittsburgh. Driving home I hit some nasty thunderstorms with some pretty decent temp. and humidity level changes along with good rain. No shudder issues or fall on its face issues, thank goodness.

The real test will be in the cold weather when I take the same trip again in November.

Bucknut55

I went through the lemon law process and got a new 2012. It is a March build so the IC shield is not in place or the new flash. No problems so far although it may not show up until it gets colder here in MN. That is when my shudder started last fall on my 2011. Mileage is at 21 with about 80/20 highway city.

Ford850

I flew through MN yesterday. I never saw so much moisture and condensation from a plane's A/C system. On the incoming flight as we were on the final descent, the cabin filled with fog. On the next plane out, as we taxi'd to the runway the cabin filled with fog and the A/C vents were dripping water on the passengers. It gradually cleared up after takeoff. I was thinking of the EcoBoost IC as all the moisture dripped on us.

PoneyXpres

I just picked up my truck today, dealer had it 8 days trying to run down the shudder/miss my truck has.
Some history, my truck has both computer updates to deal with this problem.
A day before I brought my truck in I had the cruise control set at 65 mph and was starting to climb a mild grade, two people and very light camping gear in the truck, I got a CEL and the truck lost all power. I had to pull over and shut the truck down to clear the problem. After that, 200 miles of driving it didn't happen again. The conditions were: 90's low RH(i'm in Ca) and I was at about 3,000 feet ABSL.
Here is what the Tech wrote on my invoice about the problem.

"6574 inspection performed vehicle inspection to verify concern allowed vehicle to warm up until hot perf EEC testing no codes checked PID data and checked for mode 6 data no abnormal faults of PIDs found Perf oasis and sent hotline request form for non-verified concern no problem found at this time will update story when hotline ID# 105561086 recommend verifing concern first engineers are in the process of working on a correction for a "like" concern"

I took a picture of the CEL to prove it happened but the service writter is understanding and said he believed me that it happened.
To sum this up, Ford is still working on this problem as it is stated in my invoice.
I'll have to say that each time the service department has reprogrammed my truck it runs great for a few hundered miles then not as good but there is a mild improvement in the shudder/miss. My truck did it really bad before the first reprogramming and after not as bad. Then after some miles it lost fuel mileage and performance. Then the second reprogramming and it ran a lot better, then more miles and the fuel mileage went down as well as the performance but not as much as after the first programmming. Right now I am on the program that came along with the intercooler shield. I still have the shudder/miss and it seems to be all over the place now... meaning at any speed and in gears 3 to 6 I can feel it with slight tip in as well as climbing a hill or with a strong headwind.
Well that is all I have... Unless you have the steering wheel nibble. Im posting what that did for that in that form.