actfitwil

$525.00 that is the best price Ive heard but your right , it will be better to find here. I ended up pulling trigger om the Fox Dsc this morning. Was close to doing RC but with all the back n fourth with if they are selling are not I decided to go with the Fox. Only delima is it is a 2 month wait. They are made to order. Thanks for yoyr help.

azntacy

Went to the San Jose store and they quoted me $1888 parts and labor to install front Bilstein 6112.
$719 for parts
$350 installation fee
$167 alignment cam kit
$175 for alignment
$175 of misc work labor (no idea what this is)
$35 lubes/cleaner/HDW
$180 3/36 warranty.

Is this the biggest BS or what!!!!

actfitwil

yea. That crazy. Doing my own install. Tired of all these high prices. I am confident i can do this myself.

nineball

i used the local 4wp place to install a hardtop on my old CJ-7 and wish i never did. i bought a special hardware kit for it and they kept the good (hand-tightened) nuts and used some old stock ones they had laying around. i didn't notice because they are not visible once installed until i went to take the top off in the spring. they also left all the metal shavings on the floor of my jeep from drilling out the holes for rivets to mount the clamps to the top of the windshield. they were supposed to install a new body/windshield gasket and never did but charged me for it. when i inquired it was the typical "oh ya, that part never came in so it should have been removed" excuse but they never called me to tell me the were still waiting on the part that they had supposedly ordered 3 weeks in advance. i ordered the part from quadratech and it arrived 3 days later.

never again will i ever use their retail store and only order parts from them if they are severely cheaper than everyone else, and so far that hasn't happened.

Sirikenewtron

Lol wtf?!
My 4 wheel parts did my front Bilsteins, parts, labor, alignment and warranty for $550.
Sounds like that particular shop was trying to screw you.

Truckin

iTrader: (4)

Right on their web site says you get lifetime warranty on any parts bought from them and installed...they be ****ing with you.

redraiderford

Where does it say lifetime? Ive always purchased the warranty through 4 wheel parts.

Wanna Ride

They do give you a warranty... for a fee.
I’m not normally outspoken about businesses. If I get turned off by them, I just write them off and never deal with them or speak about them again.

But it’s been my experience that many of their locations are the same... a little more arrogance than I care for. They seem to be very “cliquey”, and focused more on hanging out with the local regulars that are just there, stopping by. Sure, they may be repeat customers, I get it. But when someone new walks in, at some point, they should be approached, or at least given a little attention. And then don’t barely give just a minimal response... engage the customer and show interest in their inquiry. You don’t need to bombard them, but at least acknowledge them. That’s basic retail 101.

Next on my pet peeve list: don’t bull***** the customer. Don’t just assume that you’re going to add a bunch of fees to the written estimate without discussing with them first. Like the warranty and shop fees. When it’s not verbally discussed first, then it surprises a customer, and immediately alienates them. It defeats your credibility and will make a customer secretly question or doubt everything you say after that. Again, basic retail 101. And don’t assume the quiet customer doesn’t know anything about the products or industry, so you can blow smoke up their *****, about products, engineering, application, usage, etc. Sometimes, just sometimes, the customer is quietly assessing your knowledge and credibility, to determine if your shop is the right fit for him. And BS’ing the customer will immediately turn them off and ensure you will never get any of their money. I’ve seen this very thing happen in several of their stores. And.., have some inventory in stock. I visited several stores in my travels in the last few months, and not one of them had a suspension lift in stock for a late-model F150. It was going to take about three days in each, to get one in stock. These trucks are common enough, that they can inventory. Early in my career, I worked in specialty automotive retail (not a chain, standard parts store), so I know it’s possible, and reasonable.

Maybe this all works for the average guy who knows nothing about a 4x4 and this is their first truck, I don’t know. I see a lot of trucks rolling around with their decals on the windshields, and they continue to be opening stores, so maybe they’re making money. But I won’t be giving them any, based on what I’ve personally seen and experienced.

Truckin

iTrader: (4)

Bottom line in the pic

redraiderford

That last line is misleading because its a lifetime warranty on workmanship and not the part itself.