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Unable to upload picture?

 
Old 11-04-2018, 05:12 PM
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Originally Posted by IB Jose View Post
We need to know what the user-end software is so we can fix it on our end, that's the challenge with the uploader right now. Although us asking for user browser/device details sounds like us trying to blame users for this--it's an essential part of how we debug our problems, and how our QA teams replicate the problem so we can tackle it on our end.
Wouldn't it be easier/faster to just compare differences in forum software everyone used before and had no problems and what's being used since the update? That's always my starting point in these cases but I digress.

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Old 11-05-2018, 02:13 PM
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Originally Posted by Rnlcomp View Post
Wouldn't it be easier/faster to just compare differences in forum software everyone used before and had no problems and what's being used since the update? That's always my starting point in these cases but I digress.

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Theoretically yes, but not in practice--because we obviously have a log of what changed, but until these changes go live, we can't predict how these changes will react to the myriad of device/OS combinations.

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