Topic Sponsor
Suggestions, Comments & Questions about the Forum Give us your feedback and tell us what you'd like to see or report a functionality problem.

Unable to upload picture?

Thread Tools
 
Search this Thread
 
Old 10-21-2018, 04:53 PM
  #21  
Member

 
RLXXI's Avatar
 
Join Date: Feb 2013
Location: Big Easy
Posts: 26,680
Received 6,199 Likes on 4,672 Posts

Default

Just what I thought, the only pics that blur or are slow to load are pics uploaded to this server, pics linked from an external server appear immediately.
.
Old 10-21-2018, 05:01 PM
  #22  
Village Sociopath


iTrader: (1)
 
johnday in BFE's Avatar
 
Join Date: Jun 2014
Location: Nowhereville Barton City Michigan
Posts: 28,528
Received 10,073 Likes on 6,507 Posts

Default

Is this the same server we had before the update? You know how tech savvy I am.
Old 10-21-2018, 05:04 PM
  #23  
Senior Member
 
RiffRaff00's Avatar
 
Join Date: Apr 2018
Location: Ft Myers Fl
Posts: 396
Received 41 Likes on 36 Posts
Default

Mine keeo saying "not enough memory" or something to that effect. Haven't been able to upload pics with the exception of one, in quite some time. I try to load it. Says not enough memory, then goes to original post. Deleting all my words..super annoying
Old 10-25-2018, 08:25 AM
  #24  
Village Sociopath


iTrader: (1)
 
johnday in BFE's Avatar
 
Join Date: Jun 2014
Location: Nowhereville Barton City Michigan
Posts: 28,528
Received 10,073 Likes on 6,507 Posts

Default

Anyone else still having trouble? Mine won't even load to my albums any more. It isn't just this site, it's every IB site I'm on. I can't even do a drag and drop, out of desperation, not sure if we ever could on that, never needed to try that option.
Haven't had time to transfer my photos over like Rnlcomp suggested.
Perhaps IB should go back to the way it was before this last so-called "update"?
It's a bad joke.
Old 10-25-2018, 03:21 PM
  #25  
IB Staff
 
IB Jose's Avatar
 
Join Date: Dec 2013
Posts: 419
Received 84 Likes on 64 Posts
Default

browser, os?
Old 10-25-2018, 07:17 PM
  #26  
Village Sociopath


iTrader: (1)
 
johnday in BFE's Avatar
 
Join Date: Jun 2014
Location: Nowhereville Barton City Michigan
Posts: 28,528
Received 10,073 Likes on 6,507 Posts

Default

Originally Posted by IB Jose
browser, os?
Jose, I'm on Google Chrome, but it's also happened on MS Edge.
OS is the latest Windows 10 Home

Last edited by johnday in BFE; 10-25-2018 at 07:28 PM.
Old 10-25-2018, 07:37 PM
  #27  
Member

 
RLXXI's Avatar
 
Join Date: Feb 2013
Location: Big Easy
Posts: 26,680
Received 6,199 Likes on 4,672 Posts

Default

Jose it's obviously a server issue or the software IB has upgraded to, it is NOT on the user end. I've tested every browser on pc and cell phone. The only pics that load properly are not stored on the server this website is using. Now I'm no computer genius but I have run a couple forums and have seen this before and 99.99% of the time it was a software or hardware issue, usually software.

Fix it on YOUR end and things can get back to normal for everyone.
.
The following users liked this post:
johnday in BFE (10-25-2018)
Old 10-30-2018, 04:26 PM
  #28  
IB Staff
 
IB Jose's Avatar
 
Join Date: Dec 2013
Posts: 419
Received 84 Likes on 64 Posts
Default

Originally Posted by Rnlcomp
Jose it's obviously a server issue or the software IB has upgraded to, it is NOT on the user end. I've tested every browser on pc and cell phone. The only pics that load properly are not stored on the server this website is using. Now I'm no computer genius but I have run a couple forums and have seen this before and 99.99% of the time it was a software or hardware issue, usually software.

Fix it on YOUR end and things can get back to normal for everyone.
.

We need to know what the user-end software is so we can fix it on our end, that's the challenge with the uploader right now. Although us asking for user browser/device details sounds like us trying to blame users for this--it's an essential part of how we debug our problems, and how our QA teams replicate the problem so we can tackle it on our end.
The following 2 users liked this post by IB Jose:
johnday in BFE (10-30-2018), RLXXI (11-04-2018)
Old 11-02-2018, 10:09 AM
  #29  
Member
 
Fred99x's Avatar
 
Join Date: Jun 2018
Location: Edmonton Alberta
Posts: 56
Received 11 Likes on 8 Posts
Default

Tried uploading from iOS on iPad using Safari as well as laptop using windows 10 and google chrome. A picture l've uploaded previously uploads 100% but does not appear in post.
Old 11-02-2018, 03:18 PM
  #30  
IB Staff
 
IB Jose's Avatar
 
Join Date: Dec 2013
Posts: 419
Received 84 Likes on 64 Posts
Default

We're working on it, several different errors are compounding it to look like one error (at least on the user's end) and we're unpacking them one by one.
The following 2 users liked this post by IB Jose:
johnday in BFE (11-02-2018), RLXXI (11-04-2018)


Quick Reply: Unable to upload picture?



All times are GMT -4. The time now is 05:09 AM.