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warranty issue

 
Old 01-12-2019, 03:41 AM
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Angry warranty issue

so i took my truck for shudder vibration and its 60000 miles on which still cover powertrain warranty of 60000 , but they couldnt bother to test the transmisson for torque converter . they give my truck back at 61000 after all test they think they done , later i took to different dealer ship they said it was transmission , so i went back to dealer told them they miss diagnose the truck blame my wheels. should they still fix my transmission since i took a truck under warranty too them .
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Old 01-12-2019, 08:45 AM
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Why didn't you let the dealership that said it was the transmission fix it? The other dealer clearly doesn't want to work on it.
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Old 01-12-2019, 08:57 AM
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wait..what?
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Old 01-12-2019, 10:01 AM
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Did they put 1000+ miles test driving it? Nearly 3 full tanks of gas? It doesn't sound quite right.
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Old 01-12-2019, 10:25 AM
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not getting the whole story here...
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Old 01-12-2019, 12:19 PM
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Originally Posted by techrep View Post
not getting the whole story here...
OP has an issue. He's waited until the truck has 60K+ miles on it thinking that at that mileage the dealer should cover it under warranty.

The problem is it's no longer under warranty but OP thinks it should be.
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Old 01-12-2019, 01:03 PM
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The warranty was up at 60,000 to begin with. And who does he think will believe they took a 1,000 mile test drive? You're lucky when they take the time to do a 1 mile test drive.
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