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Warranty - Broken engine valve

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Old 12-06-2013, 02:34 PM
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Originally Posted by Bree
Hey, I'm not advocating someone sue every time they stub their little toe. It's just sometimes we need ligation to make things right. The OP is not out to "get rich off Ford" He just wants his motor fixed.
The vehicle was sold with certain terms and conditions. IE the warranty coverage is one of those conditions. The vehicle is now out of the warranty conditions offered and accepted at the time of sale. Ford is not shafting any one here. It is absolutely unfortunate that the OP experienced a failure when he did.

No matter what the warranty period is there will always be someone that is "Just out side" of the provided warranty.
So call a lawyer and sue? Gimme a break.
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Old 12-06-2013, 04:45 PM
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A lawyer will be happy to charge you $200 to tell you there is no case to be won.
Old 12-06-2013, 07:06 PM
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Unfortunately, OP, I think you are out of luck for the warranty. For as little as you use your truck it would be just as good to replace the engine either with new or a low mileage engine unless you want a new truck. As rare as this problem is, the same thing happened to one of our company trucks where I work (2005 f150, a ton of miles and even more hours).
Old 12-22-2013, 04:38 PM
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Thanks for all your comments. I don't advocate a lawsuit for the sake of a lawsuit. I tried to get the local Ford truck dealer as well as Ford itself to assist with cost of repair but Ford said no and the local dealer (Koons) charged me $500 to diagnose and the service manager never returned my calls to give me a quote for repair. I decided it wasn't worth my time to complain since technically it is out of warranty (with only 15k miles). Its a business decision on their part. I did decide to just buy a new truck as i worry about the reliability of the motor and spoke to a Chevrolet dealer. Not surprising, they were very cooperative and willing to take business from a competitor. Nothing against Ford but i didnt feel like they cared about the reliability of their product.
Old 12-22-2013, 04:47 PM
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Good luck with the Chevy. In five years, if the engine breaks when out of warranty, don't think Chevrolet is going to help you out. That is why they sell extended warranty.

Richard
Old 12-22-2013, 05:03 PM
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A broken valve with low miles is rare. How did they determine the valve was broken? Did they show you any broken parts? What else did they say was damaged? Did they show you pieces or pics of the piston? Did they run a compression test? Btw, even if one valve breaks, it might be possible to repair or replace one head, one piston and sleeve the cylinder. Worst case, if you ran the engine with bits of metal floating around, then you will need a new engine.
Old 12-22-2013, 05:26 PM
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Call the Dealer and nicely ask for an appointment to speak to the Regional Service Rep for Ford. You are looking for assistance from Ford for the repair. With such low miles, maybe they will pick up a % of the repair. In the meantime, compile all your receipts.
Old 12-22-2013, 05:59 PM
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Glad to hear UR on the road again. I may have done the same. Only probably stuck with a ford deal. It's me, they know me, and usually give me a deal I can live with. I'm almost 50,000 on a 2 year old F150.

Last edited by papa tiger; 12-22-2013 at 08:58 PM.
Old 12-22-2013, 07:45 PM
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That sucks on such a low mile engine. I always burn the miles before the time.

Good Luck with the Chevy.
Old 12-23-2013, 02:12 PM
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A five year old truck with 15K miles may be the reason for the problem. Any good mechanic will tell you that engines need to be driven. If the engine never gets a chance to completely warm up all the internal parts that can cause problems. I see it happening with my neighbors 2004 GMC Envoy that has only 25K. The truck sets long periods of time, and then is only driven for short periods of time. It has been a problematic vehicle. He's a strange short that likes to brag that his '04 only has 25K miles, but never talks about the problems with the thing.


Sad thing is that it makes no difference with the value of the truck. It's 9 years old, and is worth any other '04 Envoy that could have 125K on it.


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