Validity of Dealer Statements about 3.5L EcoBoost Engine
#1
Validity of Dealer Statements about 3.5L EcoBoost Engine
I have been trying to buy my first truck but the dealer is not making it easy. I did lots of research and decided on a 2016 F150 XLT with 3.5L EcoBoost. I'm not in a hurry to buy and the dealer has tried to sell me what they had on the lot instead of what I want (e.g., different color, Sport model, etc.) on a couple of occasions, which is what I fully expected the dealer to do. However, my last visit left me wondering if the dealership stepped over the line.
They were supposed to get a truck with my specs from another dealer approximately 40 miles away. When I looked at the truck, it had over 500 miles on it and had a 3.5L engine, but not EcoBoost. The salesman said that the 3.5L EcoBoost engines were "junk" and they were not carrying them in inventory any longer. He said that they showed zero in inventory in a 4 state region because the engines were causing so many service headaches and were "junk" that dealers wouldn't sell.
That goes against everything my Ford buddies and research told me but I wanted to ask the forum just to be sure. Typing this out, I can't believe that I even have to ask whether the dealer is being dishonest/misleading but at least I have the good sense to not put any money down on the purchase yet. I think it's time to go with a different dealer - feedback? Thanks.
They were supposed to get a truck with my specs from another dealer approximately 40 miles away. When I looked at the truck, it had over 500 miles on it and had a 3.5L engine, but not EcoBoost. The salesman said that the 3.5L EcoBoost engines were "junk" and they were not carrying them in inventory any longer. He said that they showed zero in inventory in a 4 state region because the engines were causing so many service headaches and were "junk" that dealers wouldn't sell.
That goes against everything my Ford buddies and research told me but I wanted to ask the forum just to be sure. Typing this out, I can't believe that I even have to ask whether the dealer is being dishonest/misleading but at least I have the good sense to not put any money down on the purchase yet. I think it's time to go with a different dealer - feedback? Thanks.
#3
Senior Member
We can't believe you had to ask either...
Yes, the salesperson is being dishonest. You might want to consider speaking to the General Manager and tell him what you were told, but more likely you should just find another dealership.
Yes, the salesperson is being dishonest. You might want to consider speaking to the General Manager and tell him what you were told, but more likely you should just find another dealership.
#4
Senior Member
I second what's been said, but as to Rick's suggestions, I would do BOTH. Tell the general manager what was said and then tell him you're going to another dealer.
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RLXXI (04-26-2016)
#5
There is no 3.5 NA engine in an F150. Are you sure it wasn't the 3.7? Regardless, the only thing truthful that he said was that the ecoboosts are very problematic. If you research the problem area on this forum or f150ecoboost.net, you will find the problems. Frequency is pretty high, and when problems arise, you are replacing the engine.
#7
Beer, Boats, and Trucks.
Avaya works for that dealer.
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#8
Senior Member
There is no 3.5 NA engine in an F150. Are you sure it wasn't the 3.7? Regardless, the only thing truthful that he said was that the ecoboosts are very problematic. If you research the problem area on this forum or f150ecoboost.net, you will find the problems. Frequency is pretty high, and when problems arise, you are replacing the engine.
No 3.5L NA engine in an F150? Damn, the dealers and FoMoCo's website must all lie.Find another dealer, and let us all know where the lying idiot works so we can avoid it.
#9
Senior Member
Well if you like being told how and what to spend your hard earned money on, stick with that dealer. Vehicles can be swapped from dealer to dealer with no problem. Not sure what the problem with giving you what you want is.
#10
Senior Member
There is no 3.5 NA engine in an F150. Are you sure it wasn't the 3.7? Regardless, the only thing truthful that he said was that the ecoboosts are very problematic. If you research the problem area on this forum or f150ecoboost.net, you will find the problems. Frequency is pretty high, and when problems arise, you are replacing the engine.