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"The USB device requires too much power. Please remove."

Old 04-28-2017, 10:39 AM
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Don't take what I say as the solution, but I believe the issue is due to the use of an "external" USB drive. The truck can only work with a limited GB amount from what I have experienced. If you buy a small 4-8 GB stick, the truck shouldn't have any issues recognizing it. Phones, ipods, mp3 players, and the like will all work because they are not
"external" storage devices. External drives don't have operating systems on them, for most people's usage, and are just a means to store data. Hope that helps anyone.
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Old 04-28-2017, 11:25 AM
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When I had the issue on my late build 16 with sync 3, it went away when I left it plugged in and drove for a bit. It only happens if I remove the USB and reinsert it. Maybe give that a shot? The drive I'm using is a Samsung 128GB USB 3.0 Flash Drive Fit (MUF-128BB/AM). It works great after the initial error
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Old 04-28-2017, 06:09 PM
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i too find the error message goes away and everything works fine. that said, the message itself is a problem, it should not happen at all.
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Old 04-29-2017, 07:05 AM
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Actually the message SHOULD happen and you SHOULD heed it.

Power consumption: USB 2.0 provides up to 500 mA whereas USB 3.0 provides up to 900 mA. The USB 3 devices provide more power when needed and conserve power when the device is connected but idling.
You cannot provide power that ain't there.

My manual specifies USB 2.0 devices...

Confirm that the USB device has been
formatted correctly and has the following
• USB 2.0.
• File format must be FAT16/32.
The format of the audio files on the USB
device must be:
• MP3.
• Non DRM protected WMA.
• WAV.
• AAC.
Your device may work fine in this usb port, but it is warning you that there is not enough power to support it properly. Exactly what happens depends on the USB port and the attached device. It's pretty common for ports to shut off.

Don't shoot the messenger.
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Old 04-29-2017, 09:08 AM
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Anyone know if the new usb hub required for CarPlay is usb 3.0? Maybe that would provide the necessary power.
Part number is HC3Z-19A387-B
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Old 04-29-2017, 09:31 AM
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I have Sync 2 (2014) and had issues with my flash drive. It was a 64GB, USB3, formatted NTFS. System wouldn't recognize it. I bought a 32GB, USB2, formatted Extended FAT32, WMA audio format. No issues since. I have 2 flash drive ports so will use 2 flash drives if I need that much capacity.
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Old 10-10-2017, 04:32 PM
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I tried several USB devices, and these worked with no power issues:
Patriot Extreme Xporter (however it is a long stick and mine was broken when a car wash attendant kicked it).
PNY - Elite X 64GB USB 3.0 Flash Drive - Black/silver (this is a low profile USB drive to prevent it being kicked) I got mine at Best Buy, they have capacities ranging from 16GB to 128GB.
Do *NOT* use the Sandisk low profile drives as they do draw too much power and get hot enough to prove it.
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Old 10-10-2017, 10:34 PM
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I have the same error message when I plug in my Samsung Note 5 to charge.
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Old 10-11-2017, 08:23 AM
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I have a 2017 SCab, and have a Western Digital 500GB My Passport USB hard drive that's ran without any problems. Constantly plugged in since I bought the truck.
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Old 04-24-2018, 05:48 PM
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Default This device required to much power to run

I have a 2017 f150 w/sync 3 And a Samsung 32g USB 3.0. My Galaxy S8 works fine when plugged I to the USB ports but this little thumb drive requires to much power ? How is that ? The Galaxy S8 runs USB 3.0 as well. That was the 1st thing I checked. I though maybe the truck only supported 2.0 which would be very odd seeing how USB 3.0 has been out for a long time.i was advised by sync to take it to my dealer but that is a pain in the ads. I need my truck for work. All I am trying to do is update my sync software. Because doing it over the air via Wi-Fi takes between 30 to 45 days !!!! I got a good laugh out of that another thing I don't understand is why Ford says I need to use a 32g drive when the file from Ford website to update sync is only 2.4 g (or close to that ) that s huge difference !

Last edited by Stever6; 04-24-2018 at 06:03 PM.
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