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Transmission pump failure

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Old 02-10-2016, 08:05 PM   #1
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Default Transmission pump failure

First time posting here and I am not here to flame Ford. I just miss big Blue.

I bought a 2015 F150 with the 2.7 ecoboost this past summer. I only had 6,800 miles on it when the wrench light came on.

I brought it to the dealership, and after reading the codes they told me the tranny pump went. Well they had no parts to fix it, and they could not find any parts in stock. I was told to not tow or plow with the truck until it could be fixed. In the mean time my gas mileage dropped to high 18's to the low 19's plus the on off feature stopped working on the engine. I was told this was tied into the tranny problem.
I did get in touch with a Ford rep and she has been some help. Jen got the dealer to take my truck and give me a loaner. Been a long ten days driving a Focus while waiting for parts to appear. You ever drive one of these in a snow storm with not so good tires.

Just wondering if any of you have had, or heard of anyone running into this problem.
Thanks
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Old 02-10-2016, 08:13 PM   #2
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Seems like a solenoid problem on the valve body. Hope u get back soon ok
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Old 02-12-2016, 05:41 PM   #3
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More than a solenoid problem the dealership received parts for my truck, but the Ford rep that I am dealing with is still trying to locate one more part. Who knows maybe it is the solenoid that is holding them up.
Been ten days now with a loaner car hard to believe that they don't have parts on hand to do repair work. Gonna have to call, and see if I can find out what part is the missing piece to the puzzle.
Glad no one else is having this problem might just be a isolated issue for me.
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Old 02-13-2016, 04:04 PM   #4
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Not much consolation, but here is how it works for transmission pumps and every other part on our trucks.

Say, for the sake of argument, that 99.9% of those pumps do not fail in the first year.

Ford sells more than 500,000 F-150's in a model year. If just 1/10th of 1% of that 500,000 fail, that is 500 trucks, 10 per state on average.

Until Ford starts making 100% perfect trucks, it is always going to be someone's turn in the barrel. (look it up).

Unfortunately, it seems like it is your turn. Next time it may be mine, it has been before.

Many years ago I bought a brand new Plymouth. After a month or so, I noticed oil puddling under it, so back to the dealer. In those days you could still wander into the service area. They had it on a lift, engine running, and 2 guys are looking at the side of the block with a light. As soon as the first guy would wipe it off, you could still see oil appear in a flat, open area.

Porous block, new short block, loaner, such is life.
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Old 02-14-2016, 12:13 PM   #5
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I agree 100% it's my turn! Over the last 39 years the wife, and I have had a few new vehicles,and never had a problem that we had to use the warranty. It had to happen sooner, or later.
This would be our our 7th ford vehicle between the wife, and I so it has been a good run with Ford.
Just wish I had that truck now dam it's cold up here. Those heated seats would be great!
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Old 02-14-2016, 12:30 PM   #6
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If they don't come up with the parts quickly, why not ask for a new transmission? My brother had (an arguably older) vehicle where one pump went out, and it fried the transmission in short order, I'm just wondering what damage has already been done that will affect the longevity of the current unit.
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Old 02-15-2016, 01:41 PM   #7
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Quote:
Originally Posted by papa tiger View Post
Seems like a solenoid problem on the valve body. Hope u get back soon ok

Give this man a cigar.
I spoke with the service department and this is the missing part to fix my truck they have everything else ,but the solenoid. There is not one in stock to be had. Hope to hear from the Ford regional manager late this afternoon for a update.
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Old 02-28-2016, 06:11 PM   #8
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Just a update I finally have my truck back after 21 days! I had to pull the lemon law and told the ford rep that I might go this route. I got a email 4 days later stating my truck would be ready on 2/22. They had to take a transmission cooler pump out of a new truck on the lot to repair mine. This was the part that was holding up the repair.

The girl that works in the service dept. needs to be retrained she told me it was a solenoid that they where waiting for, and also I was told it was the tranny pump, which was wrong.
The ford rep Jen was good to deal with, and was a big help with my issue. Jen gave me for free a 5 year 75,000 premium extended coverage plan for my trouble.

I am just so happy to have my truck back!

I also found out I am not alone with this problem there is 2 other F150's at the dealership waiting for a cooler pump.
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Old 02-29-2016, 12:01 AM   #9
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Thanks for the update, glad to hear you're back on the road!
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Old 03-18-2016, 05:03 PM   #10
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I just put my 15 in the shop with the same problem.
It has been two weeks already.
Ford Company said the pump is on order.
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