BareBonesXL

Why don't you just sue like acdii did? What is probably happening with your dealer is that Ford says "what are the results of the pinpoint test"? And your dealer says "the pinpoint test shows no problems". Ford says "then there is no problem". That's how bureaucracies work.

Even if Ford is HEARING YOU they're not going to do anything. I don't think that they can hear the internet anyway.

phiremin

acdii

This pretty much hammered that nail. Techs these days don't have the diagnostic skills of the old mechanics, they are too reliant on trouble codes and flow charts. Good example of this is when my wife's Focus had the passenger door not latch. She brought it in, and because it was working at the time, she was told, no codes. Seriously, no codes, for a door latch, a mechanical device with three pieces of metal and a spring that open and close. No codes. With my truck I insisted they check pinion angles, and questioned several times if they checked pinion angles, and got the run around. I finally got them to check pinion angles. Guess what, it was pinion angle that was the issue with the vibrations. How is it an IT tech who pounds a keyboard all day can diagnose a vibration issue on a truck? It's because 20 years ago I was a mechanic, not a tech, but a real mechanic, one who can diagnose issues without the use of a computer or scanner. Very few of those are left today.

idrive

iTrader: (3)

I sure get tired of folks who come here and join only to bitch. Not here to learn or share or anything but bitch like we can do anything.

Oh gee, we're sorry to hear that. Man up already. ARE YOU HEARING ME? lol

nerdh3rd

iTrader: (1)

wizwor

Sorry for your difficulties, but you could have problems like that with any car of any make and model. I would have taken the truck to another dealership. They all get paid for warranty work.

We own a LOT of Fords and a LOT of Focuses. These are inexpensive and we shop price being very familiar with the car. We bought two from Portsmouth Ford. The first had two problems under warranty which were handled without incident by Portsmouth Ford. The second PortFord Focus had electrical problems from the get go which were always handled and characterized as coincidences -- repeated horn and light failures. My son brought it to two dealerships including Exeter Ford where we bought out third Focus. When the warranty ran out, we filed Lemon Law paperwork. One of the service techs at Exeter Ford escalated the issue to the Regional Service Manager and my son was asked to bring his car in. After a couple days, they called him to say the car was ready. No charge. No problems since.

I would definitely avoid the dealership you had problems with, but I would be more careful about condemning Ford Motor Company. Lots of good Ford dealers out there.

Makoto

if they can't fix it lemon law that sucker.

moparado

This forum must be one of the premiere if not 'the' premiere F150 forum out there

While Ford doesn't have an official rep presence here, i'd bet there's a good chance there's some Ford lurking going on here.
Apparently......Not that the lurking does any good if exists.

Then there's the possibility Ford got tired of hearing all the beaching and quit lurking here resorting to the 3 monkey syndrome.
Hear no evil, speak no evil, see no evil.

Eduskator

I also have experienced the IWE issue... Very disappointing for a brand new 60k truck. The truck has been in and out the dealership's garage a few times this winter, and they ended up telling me they couldn't do anything unless they be able to replicate the grinding noise, which occurs randomly and of course never when it's in their hands.

I told them I would let it grind until the IWE hub is completely shot. They told me it might not be covered. I almost screamed at the service guy and told him I would certainly not start bringing it 1x per week. I'm sorry, but I just don't have time for that. The point of buying a new vehicle is for the peace of mind that comes with it. Kind of defeats the purpose.

Makoto

That's when you tell them in no uncertain terms "this thing is doing a bad thing and I don't want it back until you find and fix that bad thing otherwise if you do give it back you are responsible for any secondary bad things which might have been caused by ford's bad design, a bad part, apathy, or ineptitude with regards to resolving the original bad thing".