2018 Platinum Lemon?
01-03-2019, 12:44 AM
#31
With the electronics in todays vehicles - when voltages are not correct hinky things tend to happen that don't make sense. Different electronics require different voltages 2v, 5v, etc and can vary depending on different conditions. When something isn't "Just Right" the gremlins come out to let you know and all kinds of weird things can happen. The condition being experienced can be totally unrelated to what the cause is. When it is an intermittent thing like a poor connection, cold solder joint on a circuit board, temperature or moisture related (plus many more or combinations of many more) - Well they can be a bitch to replicate, locate and correct. I don't care how well trained or experienced you are you'll some days be ripping your hair out.
Part of the problem is Ford doesn't allow technicians to think for themselves. (many cant anyways but I digress).
1)Verify the complaint. if yes go to step 2.
2)Check for TSB's that address verified complaint.
2a) If TSB located - perform prescribed repair. Verify if condition is corrected. Yes? You are a great technician. No? Why did you perform that TSB?
3) Contact Ford and wait for instructions on how to proceed.
[end rant]
Part of the problem is Ford doesn't allow technicians to think for themselves. (many cant anyways but I digress).
1)Verify the complaint. if yes go to step 2.
2)Check for TSB's that address verified complaint.
2a) If TSB located - perform prescribed repair. Verify if condition is corrected. Yes? You are a great technician. No? Why did you perform that TSB?
3) Contact Ford and wait for instructions on how to proceed.
[end rant]
Did not have to be this way, but it is what it is. That’s crazy pants. They should have answers for techs in 24 hours, and parts in hand in three days or less. But over 50 days? SMH.....
01-03-2019, 08:54 AM
#32
Use Fuelly to record every fill up. Most accurate way of keeping track of miles by date. It also allows you to put in services performed. This will help with record keeping when the service isn't written up properly, and to track how many miles you didn't put on the truck.