Topic Sponsor
2015 - 2020 Ford F150 General discussion on the 13th generation Ford F150 truck.
Sponsored by:
Sponsored by:

2016 f150, touch screen not working

Old 04-17-2016, 08:30 PM
  #1  
Junior Member
Thread Starter
 
DroptheHammer's Avatar
 
Join Date: Apr 2016
Posts: 19
Likes: 0
Received 2 Likes on 2 Posts
Default 2016 f150, touch screen not working

So I just purchased a 2016 f150 lariat with the sync 3 five days ago. Today I noticed the center display was shutting off randomly while driving, and now will not go on all together. Radio, voice activation and voice nav still works the display is just off and won't turn on. Pretty disappointed as I haven't even had the truck for a week. I'm guessing this is a display problem but is there any way to reset it? And is this a common problem?

Also, I bought the truck from a dealer 2 hours away and would like to take it to a closer one. Would they still be able to fix it? for free of course.

Thanks
Old 04-17-2016, 09:03 PM
  #2  
Senior Member
 
sfdude's Avatar
 
Join Date: Jan 2011
Posts: 192
Likes: 0
Received 49 Likes on 25 Posts

Default

Your warranty is good at any Ford or Lincoln dealer in the country. Sucks to have a problem, but it happens. You can also try pulling fuse number 33 (just look in your owners manual) in the passengers kick panel. See if a reset helps it. Good luck.
Old 04-18-2016, 12:33 AM
  #3  
Junior Member
Thread Starter
 
DroptheHammer's Avatar
 
Join Date: Apr 2016
Posts: 19
Likes: 0
Received 2 Likes on 2 Posts
Default

tried the fuse but I am thinking it is a defective display. Will try to get it to a dealer asap.
Old 09-04-2016, 06:47 PM
  #4  
Senior Member
 
Sven150's Avatar
 
Join Date: Sep 2016
Location: Long Island, NY
Posts: 460
Received 105 Likes on 73 Posts
Default

FYI I have a one week old F150 lariat with sync3. My center touch screen just went blank while playing music off my plugged in iphone... accessory power was on on but engine not running. After the screen went dark I pulled usb out then it switched to Sirius, then I presses the Start button to switch off accessory power. Radio stayed on, pressing radio power had no effect. Opening door shut off radio. After that the screen never lit up, nor showed the ford logo when entering. I wound up disconnecting the battery for 10 minutes; now all working & back to normal.
Old 09-05-2016, 01:04 PM
  #5  
Senior Member
 
4Rook's Avatar
 
Join Date: Oct 2015
Location: Midcoast Maine
Posts: 142
Received 52 Likes on 37 Posts
Default

Try a quick reset. Press and hold seek up >> while holding the power button.


pg. 113.
http://www.fordservicecontent.com/Fo...US_10_2015.pdf
Old 09-05-2016, 07:13 PM
  #6  
Senior Member
 
Sven150's Avatar
 
Join Date: Sep 2016
Location: Long Island, NY
Posts: 460
Received 105 Likes on 73 Posts
Default

Thanks, will try that if it happens again.
Old 09-25-2016, 02:56 PM
  #7  
Senior Member
 
Cody1991's Avatar
 
Join Date: Nov 2013
Location: Kentucky
Posts: 112
Received 2 Likes on 2 Posts
Default 2016 XLT no radio black screen

ok so went to start truck and the radio screen did nothing I can not change media source or change tracks and the camera will not switch on when in reverse. only thing I can do id put a cd in and the screen is super dim and still can only change volume nothing else. I have only had truck 1 month almost. I'm probably gonna take it in just seeing if anyone else has this issue.
Old 11-26-2016, 01:22 AM
  #8  
Senior Member
 
F150Screw5.4's Avatar
 
Join Date: Jun 2016
Posts: 302
Received 28 Likes on 26 Posts
Default

Edit: wrong section, ignore posts

Last edited by F150Screw5.4; 11-26-2016 at 02:02 AM.
Old 11-26-2016, 02:02 AM
  #9  
Senior Member
 
F150Screw5.4's Avatar
 
Join Date: Jun 2016
Posts: 302
Received 28 Likes on 26 Posts
Default

Edit: nvm
Old 01-10-2017, 01:25 AM
  #10  
Junior Member
 
simsinlr's Avatar
 
Join Date: Jan 2017
Posts: 1
Likes: 0
Received 1 Like on 1 Post
Default 2016 F150 touch screen not working

Originally Posted by DroptheHammer
So I just purchased a 2016 f150 lariat with the sync 3 five days ago. Today I noticed the center display was shutting off randomly while driving, and now will not go on all together. Radio, voice activation and voice nav still works the display is just off and won't turn on. Pretty disappointed as I haven't even had the truck for a week. I'm guessing this is a display problem but is there any way to reset it? And is this a common problem?

Also, I bought the truck from a dealer 2 hours away and would like to take it to a closer one. Would they still be able to fix it? for free of course.

Thanks
Mine is doing the same thing. It's been in service @ the dealership for 36 days today. Service dept. excuse was a part called a thickum (sp), then they said, oops, not a thickum, but an apum, (sp). There was no release date for the part, then mysteriously it arrived on 1/6. However when I went to pick it up, it still didn't work! Who knows when this will resolve!
The following users liked this post:
Chris70 (01-10-2017)

Thread Tools
Search this Thread
Quick Reply: 2016 f150, touch screen not working



All times are GMT -4. The time now is 07:40 PM.