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2023 PowerBoost - Dash Noise

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Old Mar 28, 2024 | 10:08 AM
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Default 2023 PowerBoost - Dash Noise

Ever since I got the truck, when turning at any speed that creates load on one side of the truck or the other, something in the dash or center console rolls to one side or the other. It sounds worse on my truck at slower speeds because of how quiet it is when in EV mode. Imagine the noise of a cell phone sliding on a hard plastic surface back and forth depending on which way you turn, and you'll get the idea. It's really hard to pinpoint even where the noise comes from, but it's def in the dash or console area.

I started to take apart the dash which was remarkably easy on a '23 but stopped after getting to a point that I was no longer possible. I think I need to take it to the dealer, but was curious if anyone else has this issue.

Not sure if it's related but under my seat (again, right after purchase) I found these three screws under my seat just sitting there. No idea where they came from or if they need to be installed somewhere. I didn't find anything that was missing a screw...except for that place between my ears. Thanks for the help.

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Old Mar 28, 2024 | 10:26 AM
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Originally Posted by cganilo93
Ever since I got the truck, when turning at any speed that creates load on one side of the truck or the other, something in the dash or center console rolls to one side or the other. It sounds worse on my truck at slower speeds because of how quiet it is when in EV mode. Imagine the noise of a cell phone sliding on a hard plastic surface back and forth depending on which way you turn, and you'll get the idea. It's really hard to pinpoint even where the noise comes from, but it's def in the dash or console area.

I started to take apart the dash which was remarkably easy on a '23 but stopped after getting to a point that I was no longer possible. I think I need to take it to the dealer, but was curious if anyone else has this issue.

Not sure if it's related but under my seat (again, right after purchase) I found these three screws under my seat just sitting there. No idea where they came from or if they need to be installed somewhere. I didn't find anything that was missing a screw...except for that place between my ears. Thanks for the help.
Hi there! Go ahead and send us a private message with your VIN and the name and location of your Ford dealer, and I’ll look into your dash noise concern. Thanks!
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Old Mar 28, 2024 | 10:50 AM
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Would love to but can't for some reason. Maybe accept my invite and that helps? Appreciate your reply.
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Old Mar 28, 2024 | 10:50 AM
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I have noticed the same noise as you described it.
wasnt able to pinpoint it any further..
2023 Powerboost
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Old Mar 28, 2024 | 12:12 PM
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Just out of curiosity, did you also find any screws loose in the cab, specifically under the drivers seat? I don't think these things are related but you never know.
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