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-   -   Whose Truck Is Showing in COTUS? (https://www.f150forum.com/f118/whose-truck-showing-cotus-274704/)

countrysquire 09-29-2014 09:22 PM

Whose Truck Is Showing in COTUS?
 
Anyone's truck order showing up on the COTUS site? I'm yet to see anything.

Misterwlm 09-29-2014 10:07 PM

Checked today using the VIN, nothing. Ordered 8-10. Inclined to think that site might just be for true retail custom orders, mine is dealer stock, but don't know for sure.

David Key 09-29-2014 10:10 PM

Nothing yet. It's freaking killing me. I have retail (7/30) and dealer stock (9/2) orders in.

countrysquire 09-30-2014 08:45 AM

Mine was a retail order that the dealer switched to stock. I've had [MENTION=47652]FordService[/MENTION] check for me a couple times and they see the order, but we don't have a VIN yet. The original order was placed 9/16.

Diggitydog 10-02-2014 11:39 AM

Is there a Customer Order Tracking for Canadian orders?

OldFlick 10-02-2014 01:30 PM


Originally Posted by Misterwlm (Post 3729806)
Checked today using the VIN, nothing. Ordered 8-10. Inclined to think that site might just be for true retail custom orders, mine is dealer stock, but don't know for sure.

That is my thought, dealer stock orders might never show on site. I have VIN and dealer has date on "his system".

Aquapools 10-02-2014 04:59 PM


Originally Posted by OldFlick (Post 3734809)
That is my thought, dealer stock orders might never show on site. I have VIN and dealer has date on "his system".

I hope you are right and they just build the damn thing. I actually have both a Priority 10 custom and a Priority 20 stock orders and waiting for one of them to hit.

Misterwlm 10-02-2014 05:50 PM

I called Ford about the site. Customer service rep said the site is currently Beta, so don't worry about it if your order is not in there. He said they aren't loading everything into it yet, but there are some orders in there. He could not tell me if the site was for only for true retail orders at this point, but he did confirm my order from the VIN with a date of 10-27. Same info my dealer gave me.... just passing on what was told to me.

David Key 10-03-2014 05:23 AM


Originally Posted by Misterwlm (Post 3735275)
I called Ford about the site. Customer service rep said the site is currently Beta, so don't worry about it if your order is not in there. He said they aren't loading everything into it yet, but there are some orders in there. He could not tell me if the site was for only for true retail orders at this point, but he did confirm my order from the VIN with a date of 10-27. Same info my dealer gave me.... just passing on what was told to me.

Thanks! Quick question, did you tell the ford rep that your order was a dealer stock? Assuming they all know that this is going on. I bet the vast majority of priority 20 and up orders are earmarked for a private customer.

eli_inc 10-06-2014 03:42 PM

I finally called Ford customer service to check on my orders (Platinum). My dealer said he didn't have info on either order. I placed a priority 10 order late August and a priority 20 (dealer stock) order Mid-September. According to customer service I have a VIN for my priority 10 and nothing for my priority 20. He said to call back October 13 and they should have more info??


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