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Went to pick up my truck and left empty handed!

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Old 01-31-2015, 07:13 PM
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Default Went to pick up my truck and left empty handed!







Just got home from the dealer. I didn't complete the transaction because of foreign matter imbedded in the paint. Just one spot located on the top of the rear passenger door where it meets the front passenger door. The bumps are raised and you can feel them. It appears that someone scratch one and exposed the primer underneath.


The dealer said it can be fixed. The body shop was closed so they will let me know next week. If it requires touchup paint or repainting I am walking away and will reorder.

What do you think?
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Old 01-31-2015, 07:15 PM
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that looks to be in the base coat so yes a minor repaint of those areas is needed

i wouldnt keep that from letting me get the truck
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Old 01-31-2015, 07:18 PM
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You will get all kinds of opinions on this. You paid good money for a brand new truck. I bet every single "brand new" vehicle out there has a paint flaw. Either have them discount it and fix it, or order a new truck. Aftermarket/body shop paint is good, but not as good as a factory job. Beautiful truck by the way.
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Old 01-31-2015, 07:19 PM
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yea my 2014 had to have the RF door resprayed

got it fixed and moved on

only i will know that door was ever touched
Old 01-31-2015, 07:20 PM
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Originally Posted by msgford

Just got home from the dealer. I didn't complete the transaction because of foreign matter imbedded in the paint. Just one spot located on the top of the rear passenger door where it meets the front passenger door. The bumps are raised and you can feel them. It appears that someone scratch one and exposed the primer underneath.


The dealer said it can be fixed. The body shop was closed so they will let me know next week. If it requires touchup paint or repainting I am walking away and will reorder.

What do you think?
Get them to fix it and push for a discount, otherwise walk.

Last edited by urbandaddy; 01-31-2015 at 07:48 PM.
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Old 01-31-2015, 07:20 PM
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Not a body shop expert by any means but looks like a quick sand then paint touch up or whatever. Shouldn't take more an a couple hours.

I would have taken the truck, enjoyed it for the weekend, then bring it back when it's open next week. As long as the dealer is willing to fix it for free, I'd take the truck. Not their fault after-all. I wouldn't even push for them to take some money off as long as it's done for free and done well.

Last edited by DC4MVP; 01-31-2015 at 07:28 PM.
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Old 01-31-2015, 07:21 PM
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I'm not overly picky about minor blemishes but this type of imperfection becomes a rust concern, especially where I live, so I would've done the same. I don't trust cheap aftermarket paint jobs as they fade and peel in very little time. On a brand new truck I want OEM paint baked on as it should be.
Old 01-31-2015, 07:22 PM
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Originally Posted by kobayashi maru
I'm not overly picky about minor blemishes but this type of imperfection becomes a rust concern, especially where I live, so I would've done the same. I don't trust cheap aftermarket paint jobs as they fade and peel in very little time. On a brand new truck I want OEM paint baked on as it should be.
ever tour a body shop?

i can say no you havent as body shops have bake cycles on their spray booths and if the painting is done right it will NEVER fade or peel
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Old 01-31-2015, 07:27 PM
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That's a beautiful truck. I just don't understand how Ford QC doesn't catch these things during the manufacturing process. Things like the rear armrest not folding flush, misaligned doors, bumpers and paint flaws.
Old 01-31-2015, 07:28 PM
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Originally Posted by kobayashi maru
I'm not overly picky about minor blemishes but this type of imperfection becomes a rust concern, especially where I live, so I would've done the same. I don't trust cheap aftermarket paint jobs as they fade and peel in very little time. On a brand new truck I want OEM paint baked on as it should be.
I thought the 2015 was all aluminum? Just like my 07 Expedition, they didnt clean the aluminum correctly on the hood and hatch and 07-13 Expedition owners cant get Ford to acknowledge the problem. It has cause the paint to simply float right off the panels. This needs done right, and if you want a perfect truck, then order in another.
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