Jonm1911

I've seen a ton of posts on warranty issues, so why not throw mine into the mix. Background, I have the Sync 3 system on Ver. 2.0. It's worked great since I got the truck in Sept, but recently I was having random freezes and drops when I had my phone plugged in, using AA for navigation. This past weekend, it stopped altogether. I tried multiple USB cables and other phones, including Android and iPhone. Neither worked. On the advice I got in the Sync 3 stickie, I called the dealer today and told them about my issues. It was suggested here that it might be the APIM, but I didn't mention that, just told them what the issues were, what troubleshooting I did, didn't know if it was hardware or software (I am aware Ver. 2.2 is out).

Dealer doesn't have any available openings until next Thursday, which unfortunately doesn't work, as I'm heading to Surf City for the weekend. So I have an appointment the following weekend on the 8th at 0900. Until then, I will be using my phone screen for navigation I'm tempted to just buy the APIM that supports navigation and be done with it, but I'm trying to save money right now, so I'll wait and see what the dealer says. If I don't like what they have to say, I'll try another. Hoping they'll take care of me, since I bought the truck there. I will keep ya'll updated on the progress when I have something.

fafafooey

So your phone is ***Led up and and you want ford to replace your radio?

remltr

Have you tried a master reset of Sync3?

Have you tried a reset of your phone?

After you have done all that, if you haven't already, you may need to reestablish all your connection settings?

I would start there and maybe your navigation to Surf City won't be on the phone, but on Sync3.

Jonm1911

You don't read to well do you? Multiple phones not working rules out the phone being the issue. Now if other phones worked, then you could say it's my phone.

Jonm1911

I have not tried a reset of Sync 3. Didn't know that was an option. I'll look up the process and try it out.

fafafooey

I read well enough to figure out you fuclked it up and are trying to get Ford to fix your f-up.

All sympathy to you bro... That's what you are looking for right?

Jonm1911

Yeah I ****ed it up by plugging a phone into a truck. Its a wonder how ive survived in the IT field with such ****ty knowledge of electronics. If you don't have anything constructive to add to the thread, why the **** are you in it?

And no one asked for sympathy, I said I would keep people updated on a warranty issue. The **** is your deal anyway?

fafafooey

It's like you want it to work as advertised.. It's known that it doesn't. Are you going to be that guy who demands the features to work like the should?

Curious, do you have an alcohol interlock deal installed on your vehicle?

gatorblue92

Back from your vacation i see... I'm betting the Mods will send you on another with posts like that one.

fafafooey

You know what they say, bet in one hand, ptarmigan in the other...