I have been pretty diligent about popping up my sunroof before sliding it back. However, Friday, I hit the wrong button and heard the crunch which signals I broke something. I took it to the local Ford dealer. They had replaced the broken parts in my '17 when it failed. That one had a Toyota warranty. The body shop manager said they no longer do the sunroof fix/repair their but sub it out to a glass shop in town. He mentioned that the warranty may not cover some issues with the sunroof. I didn't know that. I am awaiting a diagnostic appt. to find out the extent of the damage. What wouldn't they cover if anyone else has been denied? I purchased the warranty specifically because of the sunroof issues. Of course, the dealer did not mention that some things might not be covered. His pitch began with the cost of a new sunroof and why I should get the warranty.
I have cleaned and used the Krytox (or whatever chemical it was) 3 times since I bought the truck used. I really like a sunroof and do not want to just close it and never open it again. I would definitely miss it.

 

about the only thing that i am aware of is water leaks / appearance issues are not covered

 

We have no idea what you're driving or how long you've owned it.

 

Sounds like an aftermarket warranty which are always a crapshoot what they will cover.

 

If you have Ford ESP, it is pretty simple: They just go online and plug in the base part number and it's either covered or it's not. If your track is broken and you have ESP premium, it is covered.
16502C22 is the base part number for the track.
those older tracks, the parts book specifies that you are also supposed to replace the motors with the updated models. ESP will sometimes argue about that, but ultimately they will go ahead and allow it since it's their own parts book that says to do it.

The dealer should get all that ironed out while they are seeking prior approval from ESP for the repair. It is very unlikely that their prior approval limit is high enough to cover a repair that expensive. So they have to get ESP to say it's okay to proceed.

if you have an aftermarket warranty, your mileage may vary. And of course I'm saying all this without knowing anything about the year model truck or what your actual issue is, lol.

 

The truck is a 2018 with 71,000 miles. The warranty is a Ford ESP. I believe it is a 7 year 120,000. I have been burned in the past with aftermarket warranties. I do not purchase those. I am glad that hopefully it will be covered.

 

PremiumCare ESP will cover the sunroof. I had mine replaced back in May.

 

Great!