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So here are my Leer cap issues

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Old 05-21-2017, 04:36 PM
  #31  
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Originally Posted by Shadowblack
***UPDATE***
So after all the disappointing run around from Leers customer service, I finally managed to speak to a Leer regional/national rep and he actually LISTENED to my story, and was not impressed that I was told to sell the Ford, don't buy a Dodge and then buy a GM to get away from my water problem. Without going into details he called me two days later and we had a deal for a new fiberglass cap. The fit n finish is so much better than the DCC cap, the doors open better, also the doors don't make a loud snapping noise every time they open, the handles operate very smoothly, unlike the DCC handles, it fits the truck like a cap should, no gaps that I can poke my finger through and most important NO water pouring into the bed when I open the rear door!
Here it is:









Without the help of the Leer rep and the rep being a decent person, I would have been out of luck. It was too the point I was going to scrap the cap and try and buy a used one at another dealer.
New Topper looks great, glad to hear someone stepped up and took care of you, seems like good customer service is getting more and more rare.
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Old 05-21-2017, 04:54 PM
  #32  
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Glad it worked out!
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