k3000

I just KNEW someone would go there! I kind of agree with you.

You would think the dealer would go over most of the important points with the customer, remote start being one of them!

But then they also forgot for two weeks to tell him it came in. Supposedly a miscommunication.

Oh well, at least he got a fantastic price.

If anyone knows if you would have all those Ford Pass things but not remote start, let me know!

Thank You,

Lee

Wanna Ride

I don’t know, I’m not familair enough with the system to say. I only know how it works in my application. And at the risk of sounding selfish, that’s all I was ever concerned with.

I can see that, but I can also see that we’re enthusiast, so we probably know a litte more about these features than the average consumer.

I actually know two different guys that have brand new (both bought a year or so ago) fully loaded GM trucks, with all the bells and whistles. I was amazed... no, shocked to find out that they don’t know how to use the factory navigation. Or satelite radio. Or car play. It was confusing enough for them to operate the climate control and FM radio. And even more shocking... they have absolutely no desire to ever learn how to use those features either. Neither own a computer or tablet, one has a flip phone, and the other has an iphone. I asked him to text me a picture he had in his phone, and he had no idea how to do that. I had to show him. Ten minutes later, he had already forgotten. He literally only uses it for phone calls, almost exclusively. There’s a lot more people out there like that, than most of us realize.

Pioneer74

iTrader: (3)

I have a Lariat 500a without remote start on my key fob and can start the truck through FordPass.

dannytexas

Have your friend watch this short video from Ford.
He will know in a minute if he has the remote start option

k3000

We watched the video. He did everything in the app to add his vehicle and give it a nickname, but he never saw the screen on the app to activate the vehicle and then the pop up on the touch screen. He got the STX package, he has climate control, but not navigation. If that helps at all?

dannytexas

Maybe it’s already activated?
does he have the start icon in the app? You said he can lock his doors from the app, he should be able to start it.
the truck has to be locked, open the app, press and hold the start button above his truck, should start.

may delete the vehicle from app and add back manually per the video..

djfllmn

iTrader: (1)

he might not have it then

doug97gxe

my sales girl told me i had remote start with my phone and remote entry from the keypad on the door .. none of which were true with my truck

doug97gxe

does he still have his monroney label .. that will tell what options the truck has .. if it has ford pass (sync connect) with no remote start its as easy as adding the module .. if not then remote start from the phone is a pipe dream

k3000

Him and another guy at work have added and deleted his truck from the app several times trying to see if the features are available. He told me last night his sales guy is not tech savvy at all, but gave him the impression he would be able to lock and unlock the truck from the app. So far the lock/unlock and start buttons are not apprearing in the app. Thanks for the input.