Owner.Ford.com Log-in problem

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Jul 9, 2019 | 05:32 PM

#11

terryrussell1

Junior Member

Joined: Apr 2019

Posts: 7

Likes: 0

Just tried also it didn't work for me as well.

Jul 10, 2019 | 06:26 AM

#12

MotoMike

5 Year Member

Joined: Mar 2016

Posts: 560

Likes: 143

From: Newnan, GA

Same problem this AM with the site. So I switched browsers from Chrome to MS Edge and it seems to be working ok under that browser.

Last edited by MotoMike; Jul 10, 2019 at 06:54 AM.

Jul 10, 2019 | 10:09 AM

#13

mikemtn

Senior Member

Joined: Feb 2017

Posts: 689

Likes: 142

From: Tennessee USA

I think that some very junior executive is in charge of the Ford Owner site.

Jul 10, 2019 | 10:14 AM

#14

Masi1926

American member

Joined: Dec 2011

Posts: 6,651

Likes: 1,063

From: North of Boston Ma.

Okay, I tried the Owners site. I was logged out of that as well.
It did however log me back in okay.

Jul 10, 2019 | 03:44 PM

#15

LoneWolfTrucker

Ford Truck Lover

Joined: Jan 2008

Posts: 2,526

Likes: 754

From: Michigan

Quote:

Originally Posted by Ron Burgundy

Thats for the FordPass app. I didn’t think that was tied to the afore Owner’s website....or is it?

Quote:

Originally Posted by Masi1926

It isn't. I read your post too fast.

THey are tied together. They are the same account. Should have the same username and pw.

Jul 10, 2019 | 03:45 PM

#16

LoneWolfTrucker

Ford Truck Lover

Joined: Jan 2008

Posts: 2,526

Likes: 754

From: Michigan

Quote:

Originally Posted by mikemtn

I think that some very junior executive is in charge of the Ford Owner site.

Ford outsourced the development of that site. My understanding is that they are working on a replacement.

Jul 10, 2019 | 03:48 PM

#17

LoneWolfTrucker

Ford Truck Lover

Joined: Jan 2008

Posts: 2,526

Likes: 754

From: Michigan

This shows you how old their owner's website code base is:

This process may take up to 90 minutes. If you experience longer processing times or need assistance, please use SYNC Chat or the Ford and Mercury help line at ford.com/help/contact.

Ford and Mercury help line! ROFL!

Dec 20, 2019 | 02:54 PM

#18

rbushnell9

Junior Member

Joined: Jan 2019

Posts: 17

Likes: 0

Quote:

Originally Posted by Ron Burgundy

So I've had an account for this for about a year and last logged on about a month ago. I went to log-in today and I can't get in. I've tried resetting my password 4 times and it says it still doesn't recognize my username or password. The username is correct as it doesn't recognize any other possible email addresses. I've even cleared the browser history in Safari (Mac OS).

Anyone else having issues today? Suggestions?

BTW, I'm a first time poster on this forum after having bought my first ever truck, a '19 F-150 Lariat, and I'm loving it so far.

I've complained to Ford more than once, I can get logged in but nothing happens for minutes, then finally you get to a point and it asked me to login a second time before I can get to anything, I ran a test the other day, I had my wife to login and get recall info, then I drove to my dealer, 1.3m away, got my information from service guy and drove back, she was still trying to get info, I passed that on to Ford also, response time is terrible, refresh screen rate is terrible. Just a junky application.

Feb 20, 2020 | 05:47 PM

#19

Neil Tracey

Junior Member

Joined: Feb 2020

Posts: 1

Likes: 0

it's still down "owner.ford.com" I just tried to log in was checking my password 20 Feb 2020

Nov 22, 2020 | 09:12 AM

#20

ronl3991

Junior Member

Joined: Nov 2020

Posts: 1

Likes: 0

I've had the same experience. Been trying for two days to login & also changed password multiple times. Must be a COVID 19 problem since it's killing the rest of the country.

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