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Ordered Truck - MSRP Increase

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Old 03-15-2016, 08:58 AM
  #11  
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If you signed a purchase agreement...that's the agreement. I do it at a dealership and when stuff changes and it's not the customers fault we eat it...period!

It's just good customer service.

If you are feeling nice say you'll pay the difference in cash but want the equivalent amount of $$ in parts/service credit.
Old 03-15-2016, 09:01 AM
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Originally Posted by YDrive
Yeah I put down $500. He did mention that if the MSRP were to go up he might have to ask me to pay that. There is nothing on the paper that mentions it though. Difference is about $550, not insane, but it is just the point really.

I think they might have over extended themselves on the deal as they are very small dealer, and hoping they can recoup some of the cost? Who knows...
Seems pretty clear to me.
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Old 03-15-2016, 09:09 AM
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Originally Posted by YDrive
Not defending the dealer here, but after further researching it appears that Ford does not offer order price protection to dealers.

Which as a company as big as Ford seems insane. If I order something from Lowes, and it goes up $100 bucks the next day, they do not make me pay the difference when it is delivered.
When you order something as you stated you pay for it first...If he had paid for his truck I doubt we would be having this conversation.
Old 03-15-2016, 09:13 AM
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Originally Posted by techrep
When you order something as you stated you pay for it first...If he had paid for his truck I doubt we would be having this conversation.

You are probably right. It just seems like odd practice to not lock a price on a vehicle. Not arguing, because it is what it is.

But if I put something on layaway I do not pay the price increase. Not griping, was just surprised how it works.
Old 03-15-2016, 09:13 AM
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Definitely not worth burning a bridge with a dealer over $500 imo. That being said I will try to see if I can work out something with them....
Old 03-15-2016, 09:14 AM
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When my quoted price went up $537 (base and engine price increases) I wondered the same. Truck was ordered in 2015 before the increases. Picking up truck today. With the increases in incentives, I was just going to take the price hikes because bottom line was less than when I ordered. Still seems dealer should honor the MSRP he quoted.


Originally Posted by Ricktwuhk
Seems pretty clear to me.
Old 03-15-2016, 09:15 AM
  #17  
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Originally Posted by techrep
When you order something as you stated you pay for it first...If he had paid for his truck I doubt we would be having this conversation.
I wouldn't pay for it if it's not on the lot. The purchase price is your only leverage to get what you want, when you want it. Once the dealer has your money it's game over.
Old 03-15-2016, 09:30 AM
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I dont understand, when you order you get a paper saying the amount you agree to pay less rebates. Msrp doesnt matter unless thats what youre paying. Because i ordered at a set price plus whatever incentives became availavle at time of purchase. You too should have a paper on agreed price msrp shouldnt matter, my question did it go up on ford.com or what was the reason?
Old 03-15-2016, 09:33 AM
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When the dealer orders the vehicle, I find it hard to believe their price is not locked in at order time. Meaning, the price to a customer who orders a vehicle should also be locked at time of order. Mine was, even though Ford increased prices once during my wait for build.
Old 03-15-2016, 09:39 AM
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I don't know what the legal situation is, but from my experience of placing a factory order in January 2015 for a F150 KR. The dealer told me at the time of ordering the price was locked in, but it would be the rebates that were available when the vehicle was delivered that would apply (and these could go up or down). Fourteen weeks later when it arrived at the dealer, I paid the originally agreed price although there had been increases for example the 36 gallon tank price changed from $195 to $395. There was good news on the incentives too, as theses were also better than at the time of placing the order.


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