Lemon Law
09-19-2018, 03:41 AM
#22
Senior Member
Excellent! Have you decided if you are replacing it or taking the buyout and moving on? I’m not sure what the current incentives are on 19s, but remember you get the $1500 credit if they buy back... or do like I did and order a replacement and they should take $2000 or more off the new one...
Good luck!
Good luck!
I'll let you all know as the process moves along, how they handle it.
09-19-2018, 04:24 AM
#23
I did one a long time ago, on a vehicle I got A Plan price on. After the brakes almost caught fire twice, 3 transmissions, and numerous other issues, it was back in the shop for another transmission issue. They sent a rep to the dealer to drive it for the other issues after the tranny was fixed and he had me ride along. He got about 100 yards down the road and said enough we will buy it back.
They offered me MSRP plus 2k even though I paid A plan(this was back in 2002) but I had to take a new truck at msrp minus any incentives and I got 0% for 60 months financing from FMC. The key was being nice and explaining that between me, my parents, and my brother we currently owned 6 fords, and had in the last 10yrs owned over 30, we at the time were buying at least one new car every 12 to 15 months.
They offered me MSRP plus 2k even though I paid A plan(this was back in 2002) but I had to take a new truck at msrp minus any incentives and I got 0% for 60 months financing from FMC. The key was being nice and explaining that between me, my parents, and my brother we currently owned 6 fords, and had in the last 10yrs owned over 30, we at the time were buying at least one new car every 12 to 15 months.
09-19-2018, 07:17 AM
#24
1) buy back. They refund your purchase price. If you decide to buy another ford vehicle, ford gives you an additional $1500 rebate. Let’s call it the “sorry for selling you a piece of crap” rebate.
2) replacement vehicle. You elect a replacement vehicle of your choosing, and ford takes the MSRP of your current vehicle and you owe difference between that and your new vehicle.
I went replacement, and figured since I’m senerio 1, ford gives me $1500 toward the new one so heck, why not give me that for a replacement?? It worked. They gave me $2000.
Lou
09-20-2018, 06:40 AM
#26
Approaching the end of this process in the next few weeks.
My 2017 F150 3.5 EB was in the shop for 5 visits and 57 days for an engine knock. Eventually, they found it to be bad cam phasers and VCTs.
I called, requested buyback, got approved within 5 days. Then RAV took over.
They really push you to take a truck off the lot somewhere. My timing was at the end of the 18 model year and beginning of the 19s. 18s were on the lot and 19s were being built. I wanted the next year newer and pushed for a build. They eventually approved.
My tucks is showing as "In delivery" and 7 days away, but I have a feeling the RAV paperwork is going to hold up the process a few extra days or weeks. BTW, I'm going from F150 to F250.... MSRP to MSRP swap.
My initial worksheet charged me no mileage. My truck rolled off the lot with the issue so I think they acknowledged that. They did charge me the full upgrade cost. I rejected and they immediately offered $1500, but I was previously told $2000 over the phone by a supervisor. I'm waiting to hear back on this.
They do claim they will pay you back for all accessories.... seat covers, bed liner, floor mats, ect. I'm still waiting to see that number come back. Also the financing I'm waiting to figure out. I DO NOT WANT A NEW LOAN. I have 0% on my f150 and that was a key decision in taking a replacement F250. They told me a "collateral swap" would be no problem, so I'm waiting to see this also.
Hopefully this all comes together in the next few weeks, but so far it hasn't been horrible. Just waiting. Still driving my old truck, which I think I will miss. I was not a 10 speed fan so i will be happy to be back in a 6 speed. Also happy to be out of a turbo. It sure as hell is fun to drive the F150, but I think the Superduty is as reliable as it gets and I plan to own this for 10-15 years.
Good luck!! Happy to answer any questions.
My 2017 F150 3.5 EB was in the shop for 5 visits and 57 days for an engine knock. Eventually, they found it to be bad cam phasers and VCTs.
I called, requested buyback, got approved within 5 days. Then RAV took over.
They really push you to take a truck off the lot somewhere. My timing was at the end of the 18 model year and beginning of the 19s. 18s were on the lot and 19s were being built. I wanted the next year newer and pushed for a build. They eventually approved.
My tucks is showing as "In delivery" and 7 days away, but I have a feeling the RAV paperwork is going to hold up the process a few extra days or weeks. BTW, I'm going from F150 to F250.... MSRP to MSRP swap.
My initial worksheet charged me no mileage. My truck rolled off the lot with the issue so I think they acknowledged that. They did charge me the full upgrade cost. I rejected and they immediately offered $1500, but I was previously told $2000 over the phone by a supervisor. I'm waiting to hear back on this.
They do claim they will pay you back for all accessories.... seat covers, bed liner, floor mats, ect. I'm still waiting to see that number come back. Also the financing I'm waiting to figure out. I DO NOT WANT A NEW LOAN. I have 0% on my f150 and that was a key decision in taking a replacement F250. They told me a "collateral swap" would be no problem, so I'm waiting to see this also.
Hopefully this all comes together in the next few weeks, but so far it hasn't been horrible. Just waiting. Still driving my old truck, which I think I will miss. I was not a 10 speed fan so i will be happy to be back in a 6 speed. Also happy to be out of a turbo. It sure as hell is fun to drive the F150, but I think the Superduty is as reliable as it gets and I plan to own this for 10-15 years.
Good luck!! Happy to answer any questions.
09-20-2018, 12:58 PM
#27
Hold firm on $2000. I did.
collateral swap is as simple as removing old vehicle from loan and adding new one to it. Very simple for me.
Good luck! Crazy to see how many are going through this RAV process after I did earlier this year
collateral swap is as simple as removing old vehicle from loan and adding new one to it. Very simple for me.
Good luck! Crazy to see how many are going through this RAV process after I did earlier this year
09-20-2018, 02:10 PM
#28
2018 F150 Platinum FX4
Wish me luck! My truck has been in the shop for 31 days and counting (as of Sept 10) for a driveline vibration. Today I mailed a letter to Ford requesting they buy back the truck. If anyone has gone through this before and has any advice I am all ears.
How does Ford normally handle an issue like this?
How does Ford normally handle an issue like this?
09-20-2018, 02:22 PM
#29
Senior Member
Thread Starter
The Ford rep just called me. They approved the buy back and the decision is final. Now everything is forwarded onto another department who will actually handle the buy back. Was told to expect a call within 10 business to work out the details. I can see this process will take about another month to work out the details so patience, and being nice to who you talk to, is key.