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Help! Ford screwing me on cost of motor because I have 102,000km on truck!

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Old 09-06-2018, 08:13 PM
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Default Help! Ford screwing me on cost of motor because I have 102,000km on truck!
Just wondering if anyone know if there’s anything I can do to get warranty to cover or help with this cost. I have a 2015 F150 3.5l ecoboost platinum and just before my warranty was up at 100k my truck started making a ticking sound. Ran perfect with no vibration, no power loss, no miss or anything to make me think I would need a new motor. I use my truck for work and put anywhere from 200-500km a day on it so I rolled over 100k warranty while I was waiting for time off to get into the dealer. My salesman told me I only had 60k warranty. I then found out different 6 days after I rolled 100k. Any help is appreciated. Thanks
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Old 09-06-2018, 08:38 PM
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1-800-565-3673

​​​​​​https://www.ford.ca/help/contact/

I would also get a second opinion.
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Old 09-06-2018, 08:44 PM
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Originally Posted by Bonus1212
My salesman told me I only had 60k warranty.
Rule #1 - never believe a salesman (and i mean that with no disrespect to salesmen here)....
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Old 09-06-2018, 08:48 PM
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Originally Posted by butcher73
Rule #1 - never believe a salesman (and i mean that with no disrespect to salesmen here)....
Rule #2 - never ask forum members for legal advice, ask an attorney after you have exhausted all leads with Ford Motor Company.
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Old 09-06-2018, 08:51 PM
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That was definitely my mistake.
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Old 09-06-2018, 08:54 PM
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Seriously, go talk to the general manager of the dealership and ask him why your salesman mislead you and what can be done to help with your issue.
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Old 09-06-2018, 09:00 PM
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Originally Posted by Bonus1212
I rolled over 100k warranty while I was waiting for time off to get into the dealer.
Do you have any documentation that shows you reported a problem before 100K? That should be enough.
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Old 09-06-2018, 10:37 PM
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Warranty is stated in your manual.
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Old 09-07-2018, 02:02 AM
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Something I may have missed here: Do/did you have an extended power train warranty? If not, you have a 5/60 on the engine.
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Old 09-07-2018, 03:06 AM
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Originally Posted by ChiefD
Something I may have missed here: Do/did you have an extended power train warranty? If not, you have a 5/60 on the engine.
He's in the 51st state... so he's got a 5/100(,000km) powertrain.
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