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Fuel Wheels - Weak Warranty

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Old 01-22-2019, 08:14 AM
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Default Fuel Wheels - Weak Warranty
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had mine now for a few months and the logo cap attached to the wheel cover came off on one of the wheels. Fuel apparently doesn't warranty these caps as they are not part of the wheel. That's a load of crap. I expected better from Fuel... Now I have to pay 35$ because of Fuels defective part. Weak sauce.

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Old 01-22-2019, 12:41 PM
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Originally Posted by jgalvar
FYI post
​​
had mine now for a few months and the logo cap attached to the wheel cover came off on one of the wheels. Fuel apparently doesn't warranty these caps as they are not part of the wheel. That's a load of crap. I expected better from Fuel... Now I have to pay 35$ because of Fuels screwup. Weak sauce.
So because you lost the wheel cap that "YOU" didnt install properly you wanna call fuel weak sauce? Please explain how this is fuels screw up......... FYI I have fuel wheels too and im on year 4 with all 4 caps lol
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Old 01-22-2019, 03:52 PM
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i think he is referring to the adhesive attached fuel logo on the centercap. and at that point it should be under warranty barring any damage that might have made it release. just my opinion
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Old 01-22-2019, 04:07 PM
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Originally Posted by jgalvar
FYI post
​​
had mine now for a few months and the logo cap attached to the wheel cover came off on one of the wheels. Fuel apparently doesn't warranty these caps as they are not part of the wheel. That's a load of crap. I expected better from Fuel... Now I have to pay 35$ because of Fuels screwup. Weak sauce.
You just paid $60K for your truck and you are bitching about $35.. lol
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Old 01-22-2019, 04:31 PM
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Originally Posted by William Maxfield
i think he is referring to the adhesive attached fuel logo on the centercap. and at that point it should be under warranty barring any damage that might have made it release. just my opinion
My apologies op, ive had fuel wheels for 4 years now and had no idea the logo was attached by adhesive. Ive always though it was just all 1 pc. Either way though you cant really **** on fuel for this unless its a common occurrence. Who knows some one else who lost one could have pried yours off lol
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Old 01-22-2019, 10:03 PM
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Originally Posted by jgalvar
FYI post
​​
had mine now for a few months and the logo cap attached to the wheel cover came off on one of the wheels. Fuel apparently doesn't warranty these caps as they are not part of the wheel. That's a load of crap. I expected better from Fuel... Now I have to pay 35$ because of Fuels screwup. Weak sauce.
if it's just the logo that's a bummer they won't send one out, easy fix to make customer happy. you may want to push a bit on who you purchased from and had install the wheels, especially if it's the entire cap. I had a fuel wheel replaced due to poor finish after about 6 months, with the backing of discount tire.

any chance you have a pic of the wheel cap? curious if I can take them off as I'm planning to finish dechroming in the spring.
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Old 01-23-2019, 12:52 AM
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This was from Fuel, or who you purchased the wheels from?
I deal directly with Fuel, and that seems out of character for them.
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Old 01-23-2019, 08:18 AM
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Originally Posted by thatdudethere
This was from Fuel, or who you purchased the wheels from?
I deal directly with Fuel, and that seems out of character for them.
The wheels are from a Fuel dealer. I wasn't able to find a direct contact to Fuel to discuss the matter. Do you have a contact by chance? Thanks



The issue isn't money here, it's about a respected company not standing behind their product.
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Old 01-23-2019, 04:02 PM
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Originally Posted by ccmead
if it's just the logo that's a bummer they won't send one out, easy fix to make customer happy. you may want to push a bit on who you purchased from and had install the wheels, especially if it's the entire cap. I had a fuel wheel replaced due to poor finish after about 6 months, with the backing of discount tire.

any chance you have a pic of the wheel cap? curious if I can take them off as I'm planning to finish dechroming in the spring.
would defintley push on your installer to get this replaced. these caps are a pain to remove when installed properly. see a contact form on fuels site but that’s about it.
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Old 01-23-2019, 04:23 PM
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Originally Posted by riptide88
My apologies op, ive had fuel wheels for 4 years now and had no idea the logo was attached by adhesive. Ive always though it was just all 1 pc. Either way though you cant really **** on fuel for this unless its a common occurrence. Who knows some one else who lost one could have pried yours off lol
I had the exact same thing happen to my rim. I have Cali Offroad Busted's, but they are made by the same company. The logo comes off so they can use the same center cap across multiple brands. It's held in by a spring. Tire shop I bought mine from replaced my center cap for free. Mine were $50 each. (center caps)
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