Electrical System Failure
12-29-2016, 10:11 AM
#22
I've heard Flood Ford mentioned a few times for good prices on extended warranties.
12-29-2016, 10:13 AM
#23
Compare both Ziegler and Flood. One is often much better than the other for the same thing, and I think they both try to beat each other using discount codes, if you talk to them. That's what I got from a few threads on here (today, actually).
The following users liked this post:
Chris70 (12-29-2016)
12-29-2016, 10:13 AM
#24
Ziegler, flood, two rivers, Anderson and Koch, there was a post saying Ziegler will beat Floods price by $25.
The following users liked this post:
Chris70 (12-29-2016)
12-29-2016, 10:19 AM
#25
If you're really that unhappy with the f150 lemon law may be an option.
Most states its 3 times trying to fix the same problem and/or 30 days of the vehicle being out of service. Just mentioning it may be an option.
If my new low mileage truck was at the dealer for the third time for the same issue I'd be aggravated too. ( regardless of brand )
Edit
Keep in mind as cars and trucks continue to add so many features like infotainment, cameras, radar, adaptive cruise control and so on.
Well... they just end up being more susceptible to issues and gremlins.
Regardless of brand.
Just as likely to have a similar issue with a Ram or Chevy.
Personally I feel with these newer trucks its worth it to purchase the extended warranty.
The rental that comes with the extended warranty is a nice additional perk.
Last edited by Chris70; 12-29-2016 at 10:28 AM.
12-30-2016, 02:36 PM
#27
Ford Customer Service
I have a F150 Lariat with 28,000 miles that is having Navigation Fault, Cross Traffic Fault lights, AC, and Nothing in Dash works when this happens. It's in the shop now for work. But my dealer does not give Rental cars, or loaner cars for warranty work. Is this common with all Ford Dealers? I was told that if I had purchased an Extended Warranty a Rental car would have been provided? How does one shop around for the best price for an extended warranty through ford? I not really happy with Ford right now, and not sure if I will ever purchase another. Was really close to buying my second car, was looking at the Ford Explorer but now having second thoughts, any suggestions?
While we try to encourage our dealers to provide courtesy loaners or rentals when possible, it is up to the discretion of the dealer as this benefit is not a provision of the New Vehicle Limited Warranty.
I understand your frustration and would like to see how I can help turn this around. Please send me a private message with your name, phone number, VIN, and servicing dealer; I'll check into additional resources.
Rachel
12-30-2016, 03:03 PM
#28
Senior Member
Nobody is asking for anything for free? You are paying for the use of the vehicle you purchased. If that vehicle is not functional you are still paying for its use aren't you? So if you have to rent a car you're paying double. It used to be normal to give loaners, it wasn't even a question. Just because it isn't the norm now and they can get a way with it because people don't know any better doesn't make it right. Wrong is wrong even if everybody does it and right is right even if nobody does it!
The following users liked this post:
Chris6272 (12-31-2016)
12-30-2016, 03:09 PM
#29
Nobody is asking for anything for free? You are paying for the use of the vehicle you purchased. If that vehicle is not functional you are still paying for its use aren't you? So if you have to rent a car you're paying double. It used to be normal to give loaners, it wasn't even a question. Just because it isn't the norm now and they can get a way with it because people don't know any better doesn't make it right. Wrong is wrong even if everybody does it and right is right even if nobody does it!
12-30-2016, 03:41 PM
#30
Senior Member
I did not buy the extended warranty and my truck is going in Wednesday afternoon to have the frozen lock TSB performed. My son had to have a CV shaft boot replaced and had to leave the truck overnight. Didn't even have to ask. Loaner was offered immediately and not some used piece of junk trade-in. My son got a 16 fusion titanium and I asked, because of our winters here in Buffalo New York, for a four wheel or all-wheel-drive loaner and it was no problem at all. Neither of us paid sticker price. My son got $500 under invoice plus all incentives on his 14 XLT and I got X plan plus all incentives and private cash on my 15 Lariat. Perhaps I just have a good dealership. Towne Ford but at least they understand that making payments to Ford Motor credit and having to pay rental on a loaner car while warranty work is being performed on the vehicle you bought from them is an unacceptable business practice. If I bought a vehicle from a dealer that didn't supply a free loaner for warranty work, it would be the last vehicle I ever bought from them.