Dropped off truck off at dealer
#11
So far I've had my power folding mirrors fixed and a scratched glass,l .. After further inspection and some seat time I have some undercarriage rust and a air leak around 55-60 .. I have some misaligned doors that stick out very little but I can live with that and I'll probably fix the undercarriage myself .. This whole 2015 buying experience hasn't been very smooth
#12
Senior Member
ford turned down the warranty claim on the window so the dealer covered in good faith which I'm very grateful for .. I'll be getting in contact with you brittany from ford service again, I'm going to let it go for a week or two but my only concern right now is the air leak, thanks for helping out again
#13
Senior Member
Thread Starter
Okay dealer was great so far.
Called and said they ordered the moon roof interior trim peice. Sent in request to paint pass rear door from paint blemish.
There is a tsb on the doors so they will be aligning the doors and getting them to stop making noise and close easily for the rear doors.
They told me the exhuast as weep holes and is supposed to leak! Anyone ever heard of that? I can actually hear the exhuast leak
Called and said they ordered the moon roof interior trim peice. Sent in request to paint pass rear door from paint blemish.
There is a tsb on the doors so they will be aligning the doors and getting them to stop making noise and close easily for the rear doors.
They told me the exhuast as weep holes and is supposed to leak! Anyone ever heard of that? I can actually hear the exhuast leak
#15
Hope they get you fixed up. Wonder if your door is alignment? What is the paint blemish? Mine has been at the dealer for a week. Waiting for a Ford decision on the collection of issues. Biggest being the paint. The door frame was not fully painted on the underside front to back on both sides. There was over spray between the doors at the bottom. Pictures are here
https://www.f150forum.com/f118/air-l...issues-291314/
The dealer found other paint issues on the roof. I have been wondering if anyone else with Oxford White or any other color has this overspray issue between the doors or the lack of paint under the bottom of the door frame body ( Where the foam trim is ) and slightly up the edge.
https://www.f150forum.com/f118/air-l...issues-291314/
The dealer found other paint issues on the roof. I have been wondering if anyone else with Oxford White or any other color has this overspray issue between the doors or the lack of paint under the bottom of the door frame body ( Where the foam trim is ) and slightly up the edge.
Has anyone taken their vehicle to their local dealer to get this fixed? im wondering if they are covering the repairs or if its a huge hassle going back and forth with them.
#16
Thanks for sharing gentz002. What color is your truck? I wonder if its just certain colors or all colors / trucks? My lack of paint comes from the bottom up around the front contour onto the front side and looks 2 tone toward the bottom.
My dealer has been supper awesome about it. They were stunned and they are worried about the long term impact on the vehicle and do not think the sum of issues is acceptable. Although its been there for a week now with no word. They seem committed to making it right. If Ford does not want it back because of the total sum of issues, they are willing to get me out of it and into another one, or attempt to fix it. Their concern right now is all 4 doors will need to come off. They admitted getting it the pain fixed doors back together and aligned without air penetration with a factor finish is not likely and could take more than one attempt. They are concerned it will look repaired which will affect the resale value and perception of the truck. They agreed it was not a first quality truck and should come at a second quality price if the repair path is taken and factory finish is not achieved.
My dealer has been supper awesome about it. They were stunned and they are worried about the long term impact on the vehicle and do not think the sum of issues is acceptable. Although its been there for a week now with no word. They seem committed to making it right. If Ford does not want it back because of the total sum of issues, they are willing to get me out of it and into another one, or attempt to fix it. Their concern right now is all 4 doors will need to come off. They admitted getting it the pain fixed doors back together and aligned without air penetration with a factor finish is not likely and could take more than one attempt. They are concerned it will look repaired which will affect the resale value and perception of the truck. They agreed it was not a first quality truck and should come at a second quality price if the repair path is taken and factory finish is not achieved.
#17
I have the overspray on the roof especially. Part of it is smooth and the other part feels like its covered in sand. In fact it feels like the whole truck needs a good claybar cleaning. My tailgate is also not aligned. It rubs and has rubbed a small
Amount of paint off. Lastly (and the bigger issue for me) is a ding in the door and almost a crease like imperfection back by the fx4 decal. I didn't notice it when I picked the truck up but it had to have been done in transport or something. I doubt anyone would ever notice it because it is minor, but I know it's there. Dealer won't help me out (I'm sure they would with the tailgate alignment). Just pisses me off that a 60 grand truck isn't perfect. Don't mean to hi-jack the topic but I would love to know if Ford service has any advice?
Amount of paint off. Lastly (and the bigger issue for me) is a ding in the door and almost a crease like imperfection back by the fx4 decal. I didn't notice it when I picked the truck up but it had to have been done in transport or something. I doubt anyone would ever notice it because it is minor, but I know it's there. Dealer won't help me out (I'm sure they would with the tailgate alignment). Just pisses me off that a 60 grand truck isn't perfect. Don't mean to hi-jack the topic but I would love to know if Ford service has any advice?
Last edited by CorvetteGuy; 04-04-2015 at 11:33 AM.
#18
Thanks for sharing gentz002. What color is your truck? I wonder if its just certain colors or all colors / trucks? My lack of paint comes from the bottom up around the front contour onto the front side and looks 2 tone toward the bottom.
My dealer has been supper awesome about it. They were stunned and they are worried about the long term impact on the vehicle and do not think the sum of issues is acceptable. Although its been there for a week now with no word. They seem committed to making it right. If Ford does not want it back because of the total sum of issues, they are willing to get me out of it and into another one, or attempt to fix it. Their concern right now is all 4 doors will need to come off. They admitted getting it the pain fixed doors back together and aligned without air penetration with a factor finish is not likely and could take more than one attempt. They are concerned it will look repaired which will affect the resale value and perception of the truck. They agreed it was not a first quality truck and should come at a second quality price if the repair path is taken and factory finish is not achieved.
My dealer has been supper awesome about it. They were stunned and they are worried about the long term impact on the vehicle and do not think the sum of issues is acceptable. Although its been there for a week now with no word. They seem committed to making it right. If Ford does not want it back because of the total sum of issues, they are willing to get me out of it and into another one, or attempt to fix it. Their concern right now is all 4 doors will need to come off. They admitted getting it the pain fixed doors back together and aligned without air penetration with a factor finish is not likely and could take more than one attempt. They are concerned it will look repaired which will affect the resale value and perception of the truck. They agreed it was not a first quality truck and should come at a second quality price if the repair path is taken and factory finish is not achieved.
#19
My truck is Oxford white. I'll have to make an appt to see what they say, the dealership here in town had not had many good reviews when it comes to service so I may take it somewhere else. I just figured if it was something Ford knew about then maybe it would be something the service department would have to fix.