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Door Latch Recall - Who else is waiting for parts?

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Old 01-31-2018, 09:43 AM
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Default Door Latch Recall - Who else is waiting for parts?

My 2015 has been at the Dealer since last week Monday (22nd). The technician confirmed that the doors will not latch first thing on a cold morning. Therefore they cannot release the truck due to the safety issue. No big deal for me as they provided a courtesy rental, '17 Expedition Platinum EL (it feels like a cheap POS BTW)


As of this moment of writing this, there are no parts available for replacement. ..... My dealer has been great BTW, completely out of their hands in regards to the parts shortage...I have no idea when I will get my truck back.


I am disappointed in Ford in how short inventory they currently have. I understand that they are probably working with their latch supplier on balancing the demand between supplying the assy plants and supplying the service part demands.....but for when there is no light in the end of the tunnel, its disappointing.


Anyone else waiting for parts? Im in Canada BTW

Last edited by Thugzy; 01-31-2018 at 09:53 AM.
Old 01-31-2018, 09:48 AM
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The recall was completed on my truck last week. No issues with parts availability.
Old 01-31-2018, 10:04 AM
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Originally Posted by GMC to Ford
The recall was completed on my truck last week. No issues with parts availability.
Same here. They noticed when I brought my truck in for the IWE issue, that there was an outstanding recall on the door latch issue, ordered the parts without a problem.
Old 01-31-2018, 10:05 AM
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I have been on the waiting list for a while now. Parts on order
Old 02-04-2018, 10:19 PM
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my wait will be over tomorrow (Monday)
Old 02-04-2018, 11:18 PM
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Originally Posted by Thugzy
My 2015 has been at the Dealer since last week Monday (22nd). The technician confirmed that the doors will not latch first thing on a cold morning. Therefore they cannot release the truck due to the safety issue. No big deal for me as they provided a courtesy rental, '17 Expedition Platinum EL (it feels like a cheap POS BTW)


As of this moment of writing this, there are no parts available for replacement. ..... My dealer has been great BTW, completely out of their hands in regards to the parts shortage...I have no idea when I will get my truck back.


I am disappointed in Ford in how short inventory they currently have. I understand that they are probably working with their latch supplier on balancing the demand between supplying the assy plants and supplying the service part demands.....but for when there is no light in the end of the tunnel, its disappointing.


Anyone else waiting for parts? Im in Canada BTW
Last Monday my dealer called me to tell me there was a recall. I was traveling Tu-Th so I made an appointment for Friday. Took about 4 hours. When I picked it up I asked what the recall was...door latches. I never had a problem and didn’t ever initiate any of it.
Old 02-05-2018, 06:53 AM
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Still waiting for parts here as well.
Old 02-05-2018, 09:39 AM
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i havent even checked with my local stealer to see if they have parts available...
Old 02-05-2018, 09:40 AM
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It'll be spring soon anyways.
Old 02-05-2018, 07:57 PM
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They completed the door latch recall on mine in December. It sits outside for 12 hours a day and I haven't had any freezing issues and we've been below zero quite a few times. I do wash it at least weekly as well.


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