DerekZhu

Bring my 2016 f150 3.5 EB to dealer service department in the morning, my truck vibrate on idle and my head liner is loose.
Thisafternoon they told me the idle vibration is made by my Fox coilover and my dashcamera made my head liner loose. WTF, I asked him how can the coilover vibrate itself. Guess what, they told me "you should ask Fox".
Should I file a complaint on BBB, or there are some better ways?

digitaltrucker

Well,I have to ask, did it vibrate before the Fox coil over?

DerekZhu

Sure, this is my third time went to dealer. Every time they said they did not find anything. Now they told me it's not engine vibration, Fox coilover vibrate itself.

nerdh3rd

iTrader: (1)

DerekZhu

Is there any way to confirm the dealer is mod friendly before I go there?

Coercion Shaman

If they sell new trucks with mods or mod packages, chances are they will be okay with them.

DerekZhu

Talked with service manager today, he was agree with me. And I will bring my truck to service next week when loaner vehicle available.
Maybe the first service advisor is a newbie.

Eduskator

Newbie, or he just doesn't like his job... Dumba**es everywhere

DerekZhu

Totally agree. Those ******* ruined other's effort.

digitaltrucker

Fingers crossed, hope they find something that is an easy fix and that Ford warranties it!


Good luck!