View Poll Results: How many of you have utilized the SYNC3 update?

Upgraded

627

69.05%

Choosing to wait for Ford

281

30.95%

Voters: 908. You may not vote on this poll

Current SYNC 3 and CarPlay/Android Auto Information

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04-29-2017, 10:23 PM

#3101

mkett39

Senior Member

Join Date: Jul 2010

Location: Southern Illinois

Posts: 172

Likes: 19

Received 15 Likes on 13 Posts

My ford won't send the email with upgrade info. Don't know why, so even though it has it right there on my page I can't upgrade. This sucks.

04-29-2017, 10:23 PM

#3102

dapplega

Junior Member

Join Date: May 2016

Posts: 5

Likes: 1

Received 3 Likes on 1 Post

Quote:

Originally Posted by remltr

Try this:

On your Ford Sync. Go into settings and enable mobile apps. Only thing I can think of.

Phone must be connected via USB for Android Auto to function. It will not work via Bluetooth...

04-29-2017, 10:53 PM

#3103

D0T-C0M

Member

Join Date: Jan 2017

Posts: 91

Likes: 7

Received 5 Likes on 5 Posts

Is anyone from Canada with version 1.0 seeing the update on owner.ford.com? I have version 2.0 and don't see it, I was wondering if it was blocked for those below my version too.

04-29-2017, 10:56 PM

#3104

RVerz

Senior Member

Join Date: Dec 2015

Posts: 613

Likes: 39

Received 77 Likes on 61 Posts

Quote:

Originally Posted by dapplega

This worked for me - successful update - resolved bad installation file message, out of space message, and returned voice controls. Updated to v2.2

Quote:

Originally Posted by jm061

For those of you that have had failures with the install once complete (ie lose voice, gracenotes etc) I am going to suggest installing files one at a time. This will take some time and be a PITA however it just may recover your system. THIS IS NOT AN OFFICIAL FORD FIX.

Open the autoinstall file (non nav used for example) in notepad.

; Gen 3 - Assembly Update - NonNav/NEU - 17011

[SYNCGen3.0_2.2.17011_PRODUCT]
Item1 = HB5T-14G386-TBB
Open1 = SyncMyRide\HB5T-14G386-TBB.tar.gz
Item2 = GB5T-14G386-SB
Open2 = SyncMyRide\GB5T-14G386-SB.tar.gz
Item3 = HN1T-14G391-BC
Open3 = SyncMyRide\HN1T-14G391-BC.tar.gz
Options = AutoInstall

; 2nd half
[SYNCGen3.0_ALL]
Item1 = HN1T-14G423-BA
Open1 = SyncMyRide\HN1T-14G423-BA.tar.gz
Item2 = HN1T-14G381-SA
Open2 = SyncMyRide\HN1T-14G381-SA.tar.gz
Item3 = GB5T-14G386-AA
Open3 = SyncMyRide\GB5T-14G386-AA.tar.gz
Options = AutoInstall,Delay,Include,Transaction

Modify it to do one file at a time:

; Gen 3 - Assembly Update - NonNav/NEU - 17011

[SYNCGen3.0_2.2.17011_PRODUCT]
Item1 = HB5T-14G386-TBB
Open1 = SyncMyRide\HB5T-14G386-TBB.tar.gz
Options = AutoInstall

After that one installs...move to the next (probably best just to have a laptop with you in the car).

; Gen 3 - Assembly Update - NonNav/NEU - 17011

[SYNCGen3.0_2.2.17011_PRODUCT]
Item1 = GB5T-14G386-SB
Open1 = SyncMyRide\GB5T-14G386-SB.tar.gz
Options = AutoInstall

Do all 6 files like this in the order they are listed originally.

For nav do the same.

Again this is a suggestion.

Do I need to uninstall the prior upgrade before trying this method?

04-29-2017, 10:58 PM

#3105

dapplega

Junior Member

Join Date: May 2016

Posts: 5

Likes: 1

Received 3 Likes on 1 Post

Quote:

Originally Posted by RVerz

Do I need to uninstall the prior upgrade before trying this method?

I didn't uninstall anything. I did do both a master and soft reset prior.

04-29-2017, 11:18 PM

#3106

Adam295

Junior Member

Join Date: Jun 2015

Location: Nova Scotia, Canada

Posts: 7

Likes: 0

Received 2 Likes on 2 Posts

Quote:

Originally Posted by dapplega

When I did it I only included the "AutoInstall,Delay,Include,Transaction" when I loaded the last file. I believe it is only need on the last load as it includes the transaction file you are supposed to forward to Ford (although the Ford site wouldn't allow me to upload it and confirm...).

ok, here are what my different files look like.

; Gen 3 - Assembly Update - NonNav/NEU - 17011
[SYNCGen3.0_2.2.17011_PRODUCT]
Item1 = HB5T-14G386-TBB
Open1 = SyncMyRide\HB5T-14G386-TBB.tar.gz
Options = AutoInstall

; Gen 3 - Assembly Update - NonNav/NEU - 17011
[SYNCGen3.0_2.2.17011_PRODUCT]
Item2 = GB5T-14G386-SB
Open2 = SyncMyRide\GB5T-14G386-SB.tar.gz
Options = AutoInstall

; Gen 3 - Assembly Update - NonNav/NEU - 17011
[SYNCGen3.0_2.2.17011_PRODUCT]
Item3 = HN1T-14G391-BC
Open3 = SyncMyRide\HN1T-14G391-BC.tar.gz
Options = AutoInstall

; 2nd half [SYNCGen3.0_ALL]
Item1 = HN1T-14G423-BA
Open1 = SyncMyRide\HN1T-14G423-BA.tar.gz
Options = AutoInstall

; 2nd half[SYNCGen3.0_ALL]
Item2 = HN1T-14G381-SA
Open2 = SyncMyRide\HN1T-14G381-SA.tar.gz
Options = AutoInstall

; 2nd half[SYNCGen3.0_ALL]
Item3 = GB5T-14G386-AA
Open3 = SyncMyRide\GB5T-14G386-AA.tar.gz
Options = AutoInstall,Delay,Include,Transaction

does this look similar to what you had? hopefully going to try this tomorrow. fingers crossed

04-29-2017, 11:27 PM

#3107

flint350

Member

Join Date: Dec 2013

Posts: 42

Likes: 1

Received 3 Likes on 3 Posts

Quote:

Originally Posted by jm061

jm061, good call. I just tried this method and it worked! Successfully installed v2.2 with Gracenote working and no errors.

Exact 6 steps below of how the autoinstall.lst file looked for each individual file install. Of course restarting after every one as the system requests.

Step 1
; Gen 3 - Assembly Update - NonNav/NEU - 17011

[SYNCGen3.0_2.2.17011_PRODUCT]
Item1 = HB5T-14G386-TBB
Open1 = SyncMyRide\HB5T-14G386-TBB.tar.gz
Options = AutoInstall

Step 2
; Gen 3 - Assembly Update - NonNav/NEU - 17011

[SYNCGen3.0_2.2.17011_PRODUCT]
Item1 = GB5T-14G386-SB
Open1 = SyncMyRide\GB5T-14G386-SB.tar.gz
Options = AutoInstall

Step 3
; Gen 3 - Assembly Update - NonNav/NEU - 17011

[SYNCGen3.0_2.2.17011_PRODUCT]
Item1 = HN1T-14G391-BC
Open1 = SyncMyRide\HN1T-14G391-BC.tar.gz
Options = AutoInstall

Step 4
; Gen 3 - Assembly Update - NonNav/NEU - 17011

[SYNCGen3.0_2.2.17011_PRODUCT]
Item1 = HN1T-14G423-BA
Open1 = SyncMyRide\HN1T-14G423-BA.tar.gz
Options = AutoInstall

Step 5
; Gen 3 - Assembly Update - NonNav/NEU - 17011

[SYNCGen3.0_2.2.17011_PRODUCT]
Item1 = HN1T-14G381-SA
Open1 = SyncMyRide\HN1T-14G381-SA.tar.gz
Options = AutoInstall

Step 6 (last)
; Gen 3 - Assembly Update - NonNav/NEU - 17011

[SYNCGen3.0_2.2.17011_PRODUCT]
Item1 = GB5T-14G386-AA
Open1 = SyncMyRide\GB5T-14G386-AA.tar.gz
Options = AutoInstall,Delay,Include,Transaction

The confirmation file was saved to the flash drive, but when I tried to upload to Ford website it said upload unsuccessful. However, the site did show v2.2 was installed and up to date on 4/30/2017.

Thanks again, and yes having the laptop in the truck made it go a little faster. Just be careful if you do this method that you are doing the steps in order and changing all the Item #'s to 1.

The following users liked this post:

MDunning (04-30-2017)

04-30-2017, 01:49 AM

#3108

kbass24emtp

Senior Member

Join Date: Feb 2012

Location: Missouri

Posts: 980

Likes: 71

Received 118 Likes on 102 Posts

Quote:

Originally Posted by flint350

You two are my heroes!!!!! Finally got the wife's Escape to update and you two saved my butt from being in the dog house.

04-30-2017, 09:57 AM

#3109

RVerz

Senior Member

Join Date: Dec 2015

Posts: 613

Likes: 39

Received 77 Likes on 61 Posts

Quote:

Originally Posted by dapplega

I didn't uninstall anything. I did do both a master and soft reset prior.

Can you please tell me how to do these resets and if I need to do them prior to trying to reinstall these updates using the "individual files" method? Thank you

Last edited by RVerz; 04-30-2017 at 10:00 AM.