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View Poll Results: How many of you have utilized the SYNC3 update?
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69.05%
Choosing to wait for Ford
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Voters: 908. You may not vote on this poll

Current SYNC 3 and CarPlay/Android Auto Information

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Old 12-17-2016, 06:39 PM
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Originally Posted by tbrentk@gmail.com
I got the upgrade downloaded but when I insert the thumb drive, into the usb drive of the truck, all I get is "device detected"....help.
Sounds like you didn't extract it properly and the folder file structure is laid out wrong.
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Old 12-17-2016, 06:40 PM
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Originally Posted by philly33flyers
I received my new USB module today and the Part Number on the outside of the box is showing the correct number but the sticker on the actual USB module is showing a different part number. Is this normal?
Yes... the part number on the unit is an engineering part number. Not the ordering part number.
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Old 12-17-2016, 06:48 PM
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DanMc85 is right. Same thing happened to me the first try. I formatted then unzipped to my flash drive. When it didn't work I realized even though I waited for it to unzip the file I ended up with on my flash drive was uncompressed. Reformatted then unzipped to a folder on my computer and then moved the two component files to the flash drive.
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Old 12-17-2016, 07:28 PM
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Originally Posted by DanMc85
Sounds like you didn't extract it properly and the folder file structure is laid out wrong.
Thank you.... I got it to work. Not computer or file savy... but had the upgrade folders within other folders... if that makes sense.

Thanks again
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Old 12-17-2016, 07:40 PM
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Here's something weird. I just noticed this after updating to v2.2 earlier today. Notice where the dollar sign(s) should be. Not a big deal to me but there's obviously a problem in the symbol(s).


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Old 12-17-2016, 07:57 PM
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I did the update and it installed fine but don't seem to have CarPlay for some reason. Anyone run into the same issue?

Edit - I did install a new USB hub.

Last edited by singlespeeder; 12-17-2016 at 08:05 PM.
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Old 12-17-2016, 08:20 PM
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Originally Posted by singlespeeder
I did the update and it installed fine but don't seem to have CarPlay for some reason. Anyone run into the same issue?

Edit - I did install a new USB hub.
What part # hub did you install, are you using a lighting cable or generic? The more details the better.
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Old 12-17-2016, 08:21 PM
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Originally Posted by singlespeeder
I did the update and it installed fine but don't seem to have CarPlay for some reason. Anyone run into the same issue?

Edit - I did install a new USB hub.
Not sure if this is your issue, but click on the apps button at the bottom of the sync screen and make sure that mobile apps are allowed. Forgot the correct terminology.
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Old 12-17-2016, 08:26 PM
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Originally Posted by jm061
What part # hub did you install, are you using a lighting cable or generic? The more details the better.
Part is: GC3Z 19A387 C
using an apple lightning cable
iPhone 6s+
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Old 12-17-2016, 08:28 PM
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Originally Posted by singlespeeder
Part is: GC3Z 19A387 C
using an apple lightning cable
iPhone 6s+
That's not the carplay hub part number.
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