EBStumps

I wonder if they plan on giving us all premium care. Still waiting for delivery here. How long you had your truck? Where there other issues with it that prompted them to offer the plan to you?

JM15KR

They were supposed to come pick it up at 830 this morning. I plan on calling them out on the ethics of this today. I want them to show me a working cooled seat in an F150 on their lot. If it works be like why cant mine work like that. If it doesn't ask them if they plan on selling them that way with a disclosure or hide it from the customer.

I wonder how they will respond to that. If possible I will ask them if I can record their answer on video.

If I bought a truck from a dealer/salesman that new the cooled seat didnt work and they didnt tell me and I found out about it, I would be super pissed! I think that would be good grounds for a lawsuit. Its like selling a house. Lying on the disclosure form is a big problem.

digitaltrucker

What is really strange about all of this, including my 13 is that they initially worked, but soon failed!

digitaltrucker

They are buying silence, dont fall for it!

JM15KR

They finally came buy to pick up the truck to take it back for further testing. I asked my sales guy, Klark, what all is being done. He did not exactly but they are doing more testing. I ask if they are going to be able to fix it and Klark said he was not sure because Ford didnt have a fix yet. Klark also mention that a Ford dealership about 20 miles from where I live has a Ford mechanic on site that was sent there to trouble shoot the same problem.

This then prompted me to ask for documentation on all the tests that they have been run and what their plan is to fix things.

I didnt have time this morning but I am going to just drop by later and check out some cooled seats on other cars. Klark told me that all the other ones on the lot work. I was like, wow I would like to know what that feels like. I further told him that I would be really pissed if I ever found out that he sold me the truck knowing there was a seat problem without even telling me.

I think I would probably have still bought the truck if I knew there was a problem and was confident that Ford knew and fix was being implemented. I probably would not have bought the truck knowing that Ford has not acknowledged the seat problem.

I guess there is a reason why car salesman get a bad reputation. I would hate to get a lawyer in the mix too.

digitaltrucker

There is no honesty amongst thieves! LOL! At this point, Ford is in field troubleshooting test mode! I doubt very seriously, that there are any seats anywhere that are working correctly!


This is s HUGE issue for them! Not a safety issue, but a line malfunction issue that impacts every single unit made and sold with this option!

anarchyx914

I see this being a really big pain in the *** to fix, considering the F150 is the #1 vehicle selling in america in 2014 and probably 2015 I can only imagine the wait to fix ALL of these vehicles :/

JM15KR

I am thinking money back would fine with me. I would quit complaining if my truck was free. Just saying. If you cant fix what I paid for in a reasonable time frame...

JM15KR

I already have the 25 maintenance visits covered and the extended warranty. When I bought the truck I wanted it covered for as long as possible. My last car I had 11 years. I was hoping/planning to have this truck that long. Not sure what the Ford Rep could give me for free. The extended service plan is already bought.

Suggestions of what I should ask for then? Free tires for life of the truck? A gas card in the amount of the service plan they are giving away to some people?

Here is a real stretch of what I might want....A working cooled seat! Ha...joking but not joking.

coastdweller

I was right there with ya until you wrote this. All of us are thinking this is not a fixable thing. You went a little crazy there but the rest